RESIDENT COUNSELOR (Bronx) in The Bronx, New York at Housing Options and Geriatric Association Resources Inc

1. CPR/First Aid and Emergency Preparedness
   Maintain required CPR, First Aid, emergency-response, fire-safety, infection-control, and other required certifications or training as applicable to the position.

1. Regulatory Compliance
   Perform duties in accordance with H.O.G.A.R. policies and procedures and applicable OMH, Medicaid, Justice Center, health and safety, and other regulatory requirements.

1. 24-Hour Program Coverage
   Work an assigned schedule that meets the operational needs of a 24-hour, seven-day-per-week residential program. Employees may be required to work evenings, overnight shifts, weekends, holidays, or provide coverage as necessary.

1. Other Duties
   Perform other related duties and responsibilities as assigned by the Supervisor, Program Director, or other authorized agency leadership.

Residence Counselors may participate in admission, assessment, service planning, progress documentation, and discharge planning as authorized by the program.

Any function that OMH requires to be completed, reviewed, approved, or signed by a Qualified Mental Health Staff Person shall only be performed by a Residence Counselor who independently meets the applicable OMH qualification requirements or by another appropriately qualified staff member.

• High School Diploma or High School Equivalency Diploma required.

• Minimum of two years of relevant experience working in mental health, human services, residential services, social services, rehabilitation, or a related setting preferred/required in accordance with agency staffing requirements.

• Experience working with adults with serious mental illness and/or co-occurring substance-use needs strongly preferred.

• Ability to effectively communicate verbally and in writing.

• Ability to complete required documentation accurately and within established timeframes.

• Ability to work effectively as part of an interdisciplinary residential team.

• Ability to respond calmly and appropriately to emergencies and crisis situations.

• Ability to work a flexible schedule within a 24-hour residential program, including evenings, overnight shifts, weekends, and holidays as assigned.

Residence Counselors must complete and maintain all agency and program-required training, which may include:

• CPR and First Aid

• Mandated Reporter/Justice Center training

• Incident reporting

• Infection control

• Fire safety and emergency preparedness

• Medication-related training applicable to the employee's role

• Resident rights

• Mental health and recovery-oriented practices

• Crisis prevention/intervention

• Food safety and sanitation as applicable to assigned meal responsibilities

• Other training required by H.O.G.A.R., OMH, or applicable regulatory authorities

The Residence Counselor must be able to perform the essential functions of the position within a community residential environment, including moving throughout the residence, accompanying residents into the community, responding to emergencies, assisting with household and meal-related responsibilities, and performing other duties associated with operating a 24-hour residential program, with reasonable accommodation where required by law.