Regional VIP Lead, Southwest Market in United States at Jobgether

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Regional VIP Lead, Southwest Market based in United States.

This role is a high-impact, commercially driven position responsible for building and growing a VIP player base across a key U.S. region. You will act as the primary face of the brand for high-value players, developing relationships from first contact through long-term loyalty and retention. The position requires a strong outbound mindset, with ownership of pipeline creation rather than reliance on inbound leads. You will operate as a regional growth engine, combining relationship-building, commercial strategy, and data-driven decision-making. Working closely with retention, product, and marketing teams, you will help shape the VIP experience and influence product evolution. The environment is fast-paced, entrepreneurial, and highly performance-oriented, with direct impact on revenue growth and player engagement.

• Build and own a regional VIP pipeline by proactively identifying, targeting, and recruiting high-value players through outreach, referrals, events, and local network development.
• Develop and manage relationships with introducers, affiliates, and existing players to generate consistent warm VIP referrals and expand the player base.
• Own end-to-end VIP account management, delivering personalized, multi-channel engagement to maximize retention, loyalty, and lifetime value.
• Oversee bonus strategy and execution for assigned players, balancing engagement incentives with profitability and margin protection.
• Act as the voice of the player by feeding structured insights and feedback to product and retention teams to improve experience and offerings.
• Monitor player activity, identify behavioral changes, and proactively implement reactivation strategies to reduce churn.
• Partner with internal teams to refine the VIP lifecycle, from onboarding to long-term engagement milestones.
• Analyze player data and performance metrics to optimize outreach strategy, bonus allocation, and revenue impact.
• Ensure all activities comply with regulatory requirements, responsible gaming standards, and internal policies.
• Deliver against regional KPIs including acquisition, active player growth, and net gaming revenue targets.

• 2–5 years of experience in iGaming, online casino, sportsbook, VIP hosting, or player/account management roles.
• Proven track record as an outbound hunter, with experience building pipelines and acquiring high-value clients or players.
• Strong understanding of regional markets, including player behaviors, events, and networking opportunities.
• Commercially sharp mindset with the ability to assess risk, return, and value when managing bonus or incentive spend.
• Excellent interpersonal and communication skills, with the ability to build trust with high-net-worth individuals.
• Strong data literacy, including experience working with CRM tools, player dashboards, and performance analytics.
• Self-driven and highly accountable, with the ability to operate independently and manage regional performance targets.
• Deep passion for sports betting, gaming, or casino products, with the ability to understand and articulate premium player experiences.
• Strong EQ and ability to manage high-pressure or sensitive player interactions with professionalism.

• Competitive compensation aligned with experience and performance expectations.
• Performance-based incentives tied to regional KPIs and player value growth.
• Flexible remote working arrangement with regional autonomy.
• Opportunity to shape and build a VIP network from the ground up in a high-growth environment.
• Exposure to a fast-scaling digital gaming business with strong investor backing.
• Collaborative, entrepreneurial culture with significant ownership and impact.
• Career growth opportunities within a rapidly expanding organization.
• Inclusive workplace committed to diversity, equity, and equal opportunity.