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Clinical Research Recruiter in Toronto, Ontario at WELL Health Technologies Corp

NewSalary: $37440 - $37440
WELL Health Technologies Corp
Toronto, Ontario, M9L 3A2, Canada
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Job Description

Position Details
Entity: BioPharma Services Inc.

Job Title: Clinical Research Recruiter

Location: North York, Ontario (Remote)

Job Class: Full-Time, Permanent

Salary Range: $37,440.00

Position Summary:

Perform telephone interview and day-to-day activities of Recruiting department.

Duties and Responsibilities:

  • Conduct telephone eligibility screening of potential English-speaking volunteers for inclusion or exclusion in all phases of clinical trials which includes but is not limited to:
  • Reviewing screening criteria,
  • Providing an overview of the study,
  • Responding to volunteer preliminary questions,
  • Capturing brief medical and medication history of volunteers
  • Completion of required paperwork
  • Book appointments for potential volunteers for onsite screening and assign volunteers to studies based on the results of medical screening visits
  • Daily data entry, maintenance and updating of electronic volunteer files into Bio Pharma Services Inc. subject database for telephone recruitment
  • Track statistics for clinical trials including but not limited to fill ratio, advertisement responses, and volunteer no show rates
  • Create documents as required by recruitment and screening processes including, but not limited to:
  • Create Recruitment packages
  • Prepare lists for screening
  • Process referrals and referral payments
  • Master lists for Check-ins
  • Participate in training of new hires if experience allows
  • Involvement in departmental meetings
  • Cooperate with and support the Quality Assurance (QA) group during audit activities
  • Ensure compliance with appropriate BioPharma Services Inc. SOP’s and GCP and ICH guidelines
  • Other duties as may be required & as training and experience allow

    • Qualifications:

  • Undergraduate degree in sciences or equivalent
  • 1 - 2 years’ experience in a customer service environment and/or call center
  • 1-year work experience in a CRO an asset
  • Previous sales experience preferred
  • Strong organizing and planning skills to work independently with efficiency and accuracy
  • Excellent interpersonal and public relation skills
  • Demonstrated proficiency in English, with excellent oral and written communications skills
  • Decisive, good decision-making skills, able to escalate response to situations when relevant
  • Proficient in Microsoft Word and Microsoft Excel

    • Job Location

    Toronto, Ontario, M9L 3A2, Canada

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