Program Coordinator - Quality Management & Privacy in Kalamazoo, Michigan at Integrated Services of Kalamazoo
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Job Description
Do you have a passion for improving the health of individuals receiving behavioral health services? Would you like to be a valuable member of a diversity driven, mission-minded team that impacts our community? If so, we have an exciting opportunity for you to work as a Program Coordinator – Quality Management and Privacy!
What You Will Be Doing
Working full time (40hrs/wk) as a Program Coordinator - Quality Management and Privacy, you will join a dynamic and diverse interdisciplinary team of reviewers responsible for comprehensive quality and compliance reviews across Integrated Services of Kalamazoo's (ISK) direct operated services and its broad network of contracted providers. You will participate in our Quality Monitoring Review (QMR) process including conducting review activities, updating QMR tools and scoring criteria, analyzing and communicating findings, and completion of QMR reports as assigned. As part of a collaborative team, you will support quality improvement efforts and help provide training and consultation to ensure services meet regulatory, accreditation, and organizational standards while promoting best practices and positive outcomes for the individuals we serve.
As part of this position, you will assist in Privacy functions that oversees our agency’s overall adherence to HIPAA Privacy Regulations and Health and Human Services Office for Civil Rights requirements. Key responsibilities include supporting privacy investigations, breach risk assessments, regulatory reporting, staff and provider training, as well as other activities that promote privacy compliance and safeguard protected health information. You may also support additional quality and privacy-related initiatives and duties as assigned.
What We Require
You will have a Master’s degree in Public Administration, Human Services or related field and 4 years’ experience in the related area. A Bachelor’s Degree in a related field with extensive (6+ years) and directly related experience may be substituted for a Master’s Degree. Knowledge of HIPAA Privacy rules and regulations is a plus. Experience in a Community Mental Health setting and/or contracting preferred. Lived experiences with behavioral health issues are desired. Advanced computer skills, including word processing, spreadsheets, database management and e-mail. Required License: Valid Michigan Motor Vehicle Operator’s license.
Who We Are
Integrated Services of Kalamazoo (ISK) has been delivering quality services and programs to improve the lives of those we serve for over 30 years. ISK works with youth, families, and adults with mental illnesses, intellectual and developmental disabilities, and substance use disorders to help them succeed. We provide welcoming and diverse community partnerships which collaborate and share resources to support individuals and families to be successful and achieve their goals in a trauma-informed environment.
Why Work For ISK
Because we make a difference in the lives of the individuals we serve in the Kalamazoo community every day. You will have the opportunity to work with amazing co-workers in an environment that values diversity, inclusion, work/life balance and encourages ongoing education for professional development.
We also offer a competitive compensation and benefits package, with some of the best retirement plans in southwest Michigan. You will also enjoy 12 paid holidays, 23 days of PTO and the opportunity to earn additional PTO hours for participating in our wellness program! Kalamazoo is the home of the Kalamazoo Promise!
Who We Are
Integrated Services of Kalamazoo (ISK) has been delivering quality services and programs to improve the lives of those we serve for over 30 years. ISK works with youth, families, and adults with mental illnesses, intellectual and developmental disabilities, and substance use disorders to help them succeed. We provide welcoming and diverse community partnerships which collaborate and share resources to support individuals and families to be successful and achieve their goals in a trauma-informed environment.
Come Join Us!
Individuals of diverse racial, ethnic, and cultural backgrounds along with bilingual candidates are invited to apply. ISK is an equal opportunity employer that encourages diversity and inclusion among its workforce. ISK fomenta la diversidad y la inclusión.
We look forward to meeting you!
Physical Requirements/Working Conditions:
Physical Efforts – Job demands include prolonged sitting and standing as appropriate. May occasionally require light lifting up to 25 pounds, stooping, kneeling, crouching, or bending as appropriate. Requires coordination of hands and/or eye/hand/foot.
Working Conditions – Office environment with noise from computers, copy machine, and telephones. Use of computer screen for periods in excess of 30 minutes at a time. Possible eyestrain from extended periods of viewing computer screen. May be exposed to bloodborne pathogens, infectious diseases, and parasites. Travel throughout the Kalamazoo area is required.