Analyst Implementation Services - Data Solutions - L5 - Remote - US in Boston, Massachusetts at RLDatix
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Job Description
Location: Boston, Massachusetts, US
RLDatix (RLD) is on a mission to help raise the standard of care…everywhere. Trusted by over 10,000 healthcare organizations around the world, our solutions help improve health and care. Our applications ensure that patients receive the best and safest care while supporting the providers who deliver it.
Joining TeamRLD means being part of a global effort of over 2,000 team members in making a difference in healthcare…every day.
We're searching for a U.S.-based Solutions Delivery Consultant to join our Data Solutions Group Implementation Services team, so that we can deliver successful client onboarding and implementation readiness activities that accelerate customer value realization. The Solutions Delivery Consultant will work directly with healthcare clients and cross-functional teams to coordinate implementation preparation, validate system access and data readiness, and support onboarding activities to ensure successful project launches and drive exceptional customer outcomes.
How You'll Spend Your Time
- Coordinate implementation readiness activities to ensure customers are successfully prepared for onboarding and project launch.
- Validate system access, connectivity requirements, and data readiness in order to support smooth implementation execution.
- Collaborate with client stakeholders to gather requirements, communicate project progress, and drive customer preparedness.
- Troubleshoot technical access and configuration issues in order to resolve implementation obstacles and maintain project momentum.
- Document project activities, technical findings, and best practices to improve knowledge sharing and delivery consistency.
What Kind of Things We're Most Interested in You Having
- 1–3 years of experience in healthcare technology, SaaS implementation, technical support, consulting, or a related customer-facing technology role.
- Proven success in supporting software implementations, onboarding activities, or customer-focused project delivery initiatives.
- In-depth knowledge of SQL, database fundamentals, and system connectivity concepts across platforms such as Oracle, MySQL, PostgreSQL, or Cache.
- Ability to work remotely within the United States, with occasional travel as required for business needs.
- Sincere interest in healthcare technology and improving patient safety through innovative software solutions.
- A knack for working collaboratively within a fast-paced, cross-functional environment while balancing multiple priorities and stakeholder needs.
By enabling flexibility in how we work and prioritizing employee wellness, we empower our team to do and be their best. Our benefits package includes health, dental, vision, life, disability insurance, 401K, paid time off, and paid holidays.
RLDatix is an equal opportunity employer, and our employment decisions are made without regard to race, color, religion, age, gender, national origin, disability, handicap, marital status or any other status or condition protected by Federal and/or State laws.
As part of RLDatix's commitment to the inclusion of all qualified individuals, we ensure that persons with disabilities are provided reasonable accommodation in the job application and interview process. If reasonable accommodation is needed to participate in either step, please don't hesitate to send a note to accessibility@rldatix.com.
Salary offers are based on a wide range of factors including location, relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also taken into consideration.
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status