Retail Associate in Omaha, Nebraska at Girl Scouts Spirit of Nebraska

The Girl Scout Mission is, “Girl Scouting builds girls of courage, confidence, and character, who make the world a better place.”

Girl Scouts offer a friendly culture, warm co-workers who want to help you succeed, a mission-driven environment, and opportunities to grow and learn new skills. We are an organization that values the empowerment of women and can be a career you never knew existed, we’re always on the lookout for a few good men too. Girl Scouts Spirit of Nebraska walks the walk: positions have flexibility, management has true compassion, with confirmed work/life balance. You will contribute to the creation of the Girl Scout Mission while maintaining excellent customer service.

Successful Retail Associates have these skills:

· Effective interpersonal communication

· Organized

· Able to think on your feet and trouble shoot/problem solve

· Time management

· Enjoy helping and working with a diverse population of staff and members

· Basic understanding and ability to work with Microsoft products and basic POS system

Key Accountabilities:

· Serve as first point of contact for Girl Scout inquiries

· Providing stellar customer service to all members, internal and external

· Work cross-functionally and collaboratively in a positive and supportive manner

· Manage inquiries from multiple communication channels

· Engage in problem solving and providing solutions, know when to elevate concerns to a manager and when to resolve independently

· Effectively complete standard retail processes like but not limited to: ringing sales/returns, cycle counts, physical inventory, ordering, open/close procedures, special order tracking, maintain sales floor merchandising to standards, and make bank deposits

· Other duties as assigned

Some of the Perks of Being a Girl Scouts Employee:

· Start accruing vacation PTO on your first day

· Start accruing up to 56 hours of Paid Sick Leave per year

· Dress code is casual, every day can be a jeans Friday or shorts in the summer

· Generous paid holidays (11 holidays, paid winter break 12/24-1/1, and a personal day)

· Medical, dental, life, 401K benefits and more

Required Qualifications:

· Four years customer engagement skills

· Two years traditional brick and mortar retail sales experience

· High School diploma or equivalent

· Basic computer skills: email, web navigation, POS systems, Word, Excel, and Microsoft Teams

· Shifts will be approximately seven hours Tuesday through Friday, and four hours on the 1st and 3rd Saturdays of the month.

Preferred Qualifications:

· Prior knowledge or experience with Girl Scouting is an advantage, but not required

· Prior knowledge of the CRM system Salesforce is a plus, but not required

· Excellent written communication and interpersonal skills

The Girl Scouts Spirit of Nebraska is an Equal Opportunity Employer and a drug free workplace.