Service Manager in Surrey, British Columbia at Williams Machinery

Lead, Inspire, Transform as a Service Manager
Lead a passionate team of technicians and parts specialists. You will drive shop safety, coordinate technical operations, and mentor your team to deliver industry-leading uptime.

Why This is a Strong Move for You:

• Empowerment Over Micromanagement: We trust your leadership. We provide you with the operational autonomy to run your shop.
• Mentorship and Backing: You are not left to manage complexities alone. We provide executive mentorship and leadership resources to help you win.
• Culture of Mutual Respect: Remove daily roadblocks, align departments, and earn respect through approachable, hands-on leadership.

How You'll Make an Impact Here:

• Mentor and Develop: Share your technical expertise to coach technicians, parts people, and service advisors.
• Maintain Safety Standards: Enforce a strict safety culture (BCCSA COR certified) and lead by example.
• Drive Shop Performance: Coordinate scheduling, monitor shop efficiency, manage warranty claims, and run a profitable service business.

What We Offer:

• Management Rewards: Salary commensurate with experience plus annual performance bonus.
• Wellness: Pacific Blue Cross 100% paid premiums (from Day 90), covering medical, dental, and orthodontics for your family.
• Savings: 3% RRSP matching.
• Professional Development: Leadership meetings, quarterly offsite education, and peer-to-peer manager learning groups.
• Community: Regular team socials, BBQs, and employee awards.

Important Note:
As safety is our top priority, please be prepared to discuss a time when you identified and resolved a safety infraction during your interview.

Who We Are
As a Platinum Certified Canada's Best Managed Company and a 9-time Top Employer, Wesgroup Equipment supports customers across Western Canada through our family of brands - Williams Machinery, Westerra Equipment, and WE Rent. For over 100 years, we have delivered premium equipment and service solutions that keep our customers up and running.

Privacy Notice for Job Applicants: By applying, you consent to share your name and email with our third-party assessment provider solely for assessment purposes, if required. We will manage your data confidentially and will not use it for any other purpose. If you have any concerns, please contact our HR department at careers@williamsmachinery.com.

Selection Process Notification: Due to the volume of applications, we will contact only the shortlisted candidates. Thank you for considering career opportunities with Williams Machinery.

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