Full Time CLNM Administrative Supervisor in Clovis, New Mexico at Mental Health Resources, Inc

• Responsible for managing the needs of staff and providing guidance, empathy, education, and support. Assists with helping break down the complexities of dealing with insurance companies, clients, and other health professionals

Bachelors required

Care Coordination experience strongly encouraged

Bilingual/Spanish strongly encouraged to apply

Full time, 40 hours, exempt

Starting pay: $45,900

Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

• Engages with staff routinely. Building rapport is significant in working with the staff.

• Ability to communicate effectively with CLNM staff and any outside entities.

• Highly effective organizational skills

• Open to feedback from multiple sources

• Knowledge of community resources for referral purposes (outpatient counseling, physical therapy, medical equipment companies, etc.)

• Ability to collaborate with staff and any outside entity.

• Ability to manage time effectively while coordinating care for several clients at a time

• Empathic, compassionate, and friendly disposition with both clients and staff

• Ability to work together with the Director and Clinical Supervisors of CLNM to facilitate communication and information.

• Ability to work together with Outpatient MHR Staff in a collaborative and integrated way.

• Deal with complaints from all parties and address them as needed or refer to the proper party (MHR/CLNM organizational chart)

• Work with the QI Director to develop and improve quality measures and improve the performance of the program.

• Ability to run reports and disseminate them to the steering committee.

• Provide supervision of an assigned team of care coordinators.

• Ability to maneuver well through Electronic health records.

• Must be proficient in Word programs, excel, typing

• Ability to prioritize multiple tasks at one time.

• Documents coordinated activities through BHSD Star and EHR.

• Utilizes community resources (food vouchers, housing, etc.) to help the members improve their day-to-day living and extend their quality of life.

• Identifies risk factors. Looking into the member's past and present issues concerning both behavioral and physical issues.

• Maintain HIPPA and client confidentiality at all times.

• Regular and consistent attendance for the assigned work schedule is essential.

Benefits:

1. Health Insurance offered
2. Free Dental Insurance for employee
3. Free Vision Insurance for employee
4. 401(K) with employer matching (4%)
5. Free Life Insurance while employed
6. Long Term Disability offered while employed
7. Paid Time Off (PTO)-can accumulate and roll over up to 240 hrs
8. Sick Leave
9. Paid Holidays (11)
10. License Reimbursement
11. Employee Assistance Program
12. Smart Dollar Budget
13. Bilingual/Spanish speaker incentive
14. Employee covered under agency liability insurance
15. May be eligible to apply for loan forgiveness through National Health Service Corp (nhsc.hrsa.gov)
16. CEUs/Training provided
17. Mileage Reimbursement