Automotive Express Lane Advisor, Kenny Ross Subaru, Irwin PA in North Huntingdon, Pennsylvania at Kenny Ross Automotive Group

Kenny Ross Subaru in North Huntingdon, PA is now hiring an Express Lane Service Advisor.

We are a large, successful automotive group that has been serving and growing in the Western Pennsylvania area for more than sixty years.

Job Duties:

Accurately records information such as name, addresses, and article to be repaired, or service to be rendered.Communicates with customers regarding status changes in work orders; Sets proper service level expectations with customers.Prepares work order and distributes.Cross-sells upgrade parts to service customers when opportunity is presented.Calls or writes customer to ensure satisfactory performance of service.Relays messages and special instructions to mobile crews and other departments.Meet/greet customers in person or on phoneMaintain documentation, including PO, invoices, work orders, reports, etc.

REQUIREMENTS:

Broad scope of automotive mechanical/electrical knowledgeVerifiable customer service performance record and/or training requiredAn impressive work ethicNeat, clean and professional appearanceValid driver’s license in the state of employmentMust be willing to submit to a background check and drug screen

Job Type: Full-time

Benefits:

401(k)Dental insuranceHealth insurancePaid time offVision insurance

**In-person attendance is required

**We are an equal-opportunity employer. All applicants will be considered without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or any other protected characteristic.

“Pennsylvania Drug-Free Workplace: Pre-employment Drug Testing”