Housekeeping Team Associate in Charlotte, North Carolina at OTO Development

We are looking for a dependable, hardworking, and detail-oriented Housekeeping Room Attendant to join our hotel team. The Housekeeping Room Attendant is responsible for maintaining clean, comfortable, and welcoming guest rooms while following hotel cleanliness and safety standards.

• Clean and prepare guest rooms according to hotel standards.

• Make beds and replace linens and towels.

• Clean and sanitize bathrooms, floors, furniture, and other room areas.

• Restock guest room amenities and supplies.

• Vacuum, sweep, mop, dust, and remove trash.

• Report maintenance issues, damages, or safety concerns to the appropriate department.

• Follow all hotel housekeeping procedures and safety standards.

• Respect guest privacy and protect guest belongings.

• Maintain a professional appearance and positive attitude.

• Work efficiently to complete assigned rooms on time.

• Communicate effectively with the Housekeeping Supervisor and other departments.

• Assist with maintaining clean and organized housekeeping areas.

• Previous housekeeping or hotel experience preferred.

• Must be dependable and punctual.

• Strong attention to detail.

• Ability to work independently and as part of a team.

• Ability to work in a fast-paced environment.

• Must be able to stand, walk, bend, kneel, and lift as required.

• Must be available to work weekends and holidays as scheduled.

• Positive attitude and commitment to excellent guest service.

We want team members who are:

• Reliable and hardworking

• Detail-oriented

• Professional and respectful

• Team players

• Guest-focused

• Able to work efficiently

• Willing to learn and grow

If you take pride in your work and enjoy creating a clean and comfortable experience for our guests, we want you on our team!

Apply today to join our Housekeeping Team!

We are pleased to announce a wonderful opportunity for a Housekeeping Team Associate.

What will you be doing most days?

• Stock housekeeping cart with all necessary supplies to plan your day efficiently
• Report room maintenance to the front desk staff and other team members
• Know the difference between ‘light touch' and ‘full clean' and know how to complete both effectively
• Vacuum floors, change sheets, restock, and replace all room and bath amenities
• Maintain a professional appearance including a pressed uniform, employee identification, safety footwear, and protective equipment

What are the requirements for this position?

• You are neat, organized, and efficient
• You know doing a great job can be physically challenging, but you are up for the task
• You value a job well done
• You take pride in presenting a spotless room
• You know how to pick the appropriate cleaning tool and tonic to clean just about anything

Physical Requirements for this Position

This is a physically demanding position. You must be comfortable standing, sitting, walking, bending, lifting, and squatting for extended periods of time.

Travel Requirements

This position will require little to no travel outside the property and surrounding areas.

This property is managed by OTO Development.

About OTO Development

OTO Development is an industry-leading hotel development and management company. Partnering with the strongest brands in hospitality, OTO owns and operates a portfolio of upscale select service, extended stay, and lifestyle hotels in key markets across the United States.

OTO has been honored as Developer of the Year by major brand partners multiple times while also earning accolades for outstanding guest service, operational excellence, community service, and sales, marketing, and revenue success.

Our company provides competitive pay and benefit programs, including medical insurance options, dental and vision insurance, 401k with company match, company provided life insurance, tuition assistance, paid time off, paid holiday time, travel discounts, and more.

Position: Housekeeping Team Associate

Department: Housekeeping

Hourly

Position Reports to: Housekeeping Supervisor

Revised 5/8/26