Administrative Assistant in Parma, Ohio at Pride Delivery and Installation

This is an administrative support role in a delivery office setting. The Delivery Check-In Associate handles the delivery check-in process, routine clerical work, answers phones, files, verifies delivery completion and compliance items are met and handles data entry. Supports the work of Corporate Operations staff. This is a Full Time, entry level position. The hours are 9:30am-6:00pm, Monday-Friday. Hourly
on-exempt

Essential Functions:
• Follows all processes as communicated by the Corporate office related to the delivery check-in process.
• Verifies delivery completion.
• Monitors delivery completion and related compliance requirements.
• Proactively monitors delivery scheduled and reschedules stops per directives.
• Handles closing emails for locations.
• Maintains contact with Operations Managers to apprise of truck/delivery status throughout the evening.
• Responsible for handling routine clerical work relative to the overall general office operation.
• Maintains systems/software as needed or directed.
• Responsible for daily and/or routine review of delivery numbers as directed.
• Answers phones, handles/routes calls. All location phones are routed to Delivery Check-In upon facility evening closure.
• Handles paperwork filing.
• Handles daily data entry.
• Handles customer inquiries, resolves or directs as needed.
• All other duties as assigned.

Required Experience:
• High School diploma or equivalent required. Associates preferred.
• Excel: Must be highly proficient in Excel.
• Must have excellent communication skills.
• Must be highly organized.
• 2+ years in Microsoft Office, excel, google docs.
• Basic bookkeeping knowledge helpful.
• 1+ years customer service.
• 1+ years in call center or office setting.
• 2+ years in delivery or logistics setting
• Able to quickly learn new software applications. Must be computer literate.
• Previous experience in administrative support role.