Operations Administrative Support Clerk in Calgary, Alberta at Mustang Freightways Ltd.

Company OverviewSince 1996, Mustang Freightways Ltd has established itself as a trusted regional carrier, renowned for delivering exceptional service across multiple locations. Specializing in general freight transportation, including Less Than Truckload (LTL) and full truckload services, we are committed to efficiency and reliability in the freight industry.

Job OverviewWe are seeking an energetic and detail-oriented Operations Administrative Support Clerk to join our team. In this vital role, you will provide essential administrative assistance to ensure smooth daily operations within our freight services. Your organizational skills and proactive approach will help maintain accurate records, support customer interactions, and streamline office functions, contributing directly to our reputation for outstanding service.

Duties

Manage data entry tasks accurately using QuickBooks, Microsoft Office, and Google Workspace to support billing, invoicing, and record-keeping.Handle front desk responsibilities, including greeting visitors and managing multi-line phone systems with professionalism and courtesy.Maintain organized filing systems for shipping documents, invoices, and other essential records to ensure quick retrieval and compliance.Provide excellent customer support by answering inquiries via phone or email, assisting with shipment tracking, and addressing client needs promptly.Support bookkeeping activities such as reconciling accounts and processing payments using QuickBooks or similar software.Assist with clerical tasks including proofreading documents, preparing reports, and managing office supplies to keep the workspace efficient.Coordinate with team members to facilitate smooth communication between departments and external partners.Requirements

Proven office experience with strong computer skills in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace.Prior clerical experience in a fast-paced environment, preferably within a logistics or freight setting.Excellent organizational skills with keen attention to detail in data entry and record management.Strong customer service skills combined with professional phone etiquette across multi-line phone systems.Ability to perform typing quickly and accurately while proofreading documents for errors.Experience with bookkeeping software such as QuickBooks is highly desirable.Familiarity with medical or dental office procedures is a plus but not required; relevant administrative experience is valued highly.Join us to be part of a dynamic team dedicated to delivering legendary service! Your proactive attitude and organizational expertise will help us continue our tradition of excellence in freight transportation while supporting operational efficiency every step of the way.