Junior Project Manager in Bengaluru, Karnātaka at Sycurio
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Job Description
The Junior Project Manager works hand in hand with the Project Managers to assist in the
management of multiple projects.
Key responsibilities
- SaaS Delivery for new enablement project and for projects in Customer Delivery Group
- Planning, managing and delivering small to medium to sized projects that are technically or organisationally complex and carry a medium degree of risk from initiation into service.
- Ensuring projects are delivered in line with their best practice methodology (managing risk, governance quality gateways, issue resolution and reporting).
- Supervise the work of project resource and delegate work to external contractors / suppliers / consultants, where needed, to ensure deliverables are met.
- Strong financial focus on delivering work following a defined set of deliverables.
- Identifying and managing issue resolution.
- Regular status reporting and 360 degree communication with project stakeholders, closure reporting and handover to the Customer Support team.
- Creating / Managing change requests identified during project deliveries.
- Support the Development and Sales team with responses concerning Project
Delivery and Management.
- Work effectively by collaborating with all areas of the Sycurio team.
- A professional representation of Sycurio always (internally and externally).
Knowledge and skills
- Good customer-facing communication skills
- A good technical knowledge of SaaS delivery, both with enablement and consulting engagements
- Ability to create quality documentation to support the role where appropriate
- Demonstrable cost/benefit analysis and project estimating skills
- Good problem-solving skills
- Ability to work in a team and individually
- Good working and practical knowledge of the full Microsoft Office suite of tools, Sharepoint, Netsuite, and Jira.
Additional requirements
- Minimum of 2 years’ experience in working as a project coordinator/project support/junior project manager
- Example of 5+ projects delivered to time, cost and quality
Personal attributes
- Ability to work under pressure to meet deadlines and objectives
- A good work ethic with the willingness to learn
- Excellent attention to detail
- Ability to manage multiple priorities
- Thrives in fast-paced environment and isn’t afraid to ‘jump in’ and get started
Desirable criteria
- Experience of delivering solutions within contact centre environments
- Knowledge of telephony systems
What we'll give you;
15 Days Holiday*
Competitive Salary
Up to 10% Bonus*
4 x Salary Life Insurance
General Health Insurance*
Access to LinkedIn Learning for ongoing professional development
Sycurio is well funded and growing fast, you’ll be joining an organization that combines an entrepreneurial ‘start-up’ culture with the professionalism of a mature and established business. This is a fabulous opportunity to gain experience on a variety of commercial matters of an international business.
*All final interview candidates will be subject to Background check as a pre-condition of a potential offer of employment. Any information found will be considered when making the final hiring decision. Please be aware that the background check process will not go ahead without your written consent.