Homecare Supervisor - Destiny Healthcare Services in Westchester, Illinois at NEXGEN Healthcare Management LLC

JOB DESCRIPTION: SUPERVISOR

Description

• Oversee services provided to individuals in their own homes and communities, who need assistance caring for themselves as a result of old age, sickness, disability, and/or other conditions. Home care may include assistance with the activities of daily living, housecleaning, laundry, meal preparation, transportation, companionship, and respite.
• Home Care Supervisors ensure that employees deliver services in a caring and respectful manner, in accordance with relevant Agency policies and industry standards.

Reporting Relationship

• Reports to Branch Manager/Lead Supervisor.

Responsibilities/Activities

• Ensure Agency policies and procedures and industry standards and regulations are followed.
• Assist with the coordination, evaluation, and planning of home care services.
• Assist the Branch Manager/Lead Supervisor with administrative activities and optimal use of resources.
• Develop, implement, and evaluate strategic branch plans, goals, and objectives.
• Coordinate Staffing/Scheduling activities.
• Supervise work activities of designated employees.
• Develop and instruct employees in the use of practices, procedures, and equipment.
• Provide leadership to employees.
• Conduct in-home assessments and Home Visits
• Liaise with community resources and other agencies.

Required Skills/Abilities

• Ability to converse with subordinates in a clear, concise, accurate & timely manner.
• Ability to monitor and assess employees, clients, and the effectiveness of service.
• Ability to communicate written and oral information so others understand.
• Ability to work independently and in cooperation with others.
• Ability to observe and recognize changes in clients.
• Ability to establish and maintain harmonious relations with clients/families/co-workers.
• Microsoft Office and other office equipment.

Qualifications/Education

• High school graduate or equivalent.