Care Connect Trainer in ROCHESTER, New York at Rochester Regional Health

Position Summary:

This position will be responsible for preparing employees to accomplish job results by planning, conducting and evaluating computer training; in particular the electronic medical records, including the Epic application. The Trainer will lead all new hire training, training for optimization projects for the System and support in the workflow design and system build in order to gain the expertise necessary for success. Strong analytical, computer, and communication skills are essential.

The Trainer will ensure that updates and new software releases are communicated and training is facilitated.

Key Responsibilities:

• Learning the Epic application module functionality sufficiently to teach end-users proper use the system.

• Learning the end-user workflows sufficiently to teach end-users how workflows change with the Epic system.

• Assisting in the maintenance and rebuild of the training environment in a manner consistent with the overall training strategy and approach.

• Preparing and maintain training materials used during training sessions.

• Training newly-hired employees as part of their orientation.

• Training employees as part of System wide optimization projects.

• Maintaining system documentation.

• Coordinating training of end-users for new releases.

• Providing demonstrations of system functionality as necessary.

• Attend all required meetings and participate in any upgrade testing making upgrade modifications to the training materials.

• Travel as needed to both vendors and Affiliates in Health System as needed.

• Work closely with project team members to help establish and clarify course objectives, team project development, and evaluate customized training programs.

• Required to assist in the evaluation and testing of new applications, as well as go-live support on the projects.

• Participate in project development for new application roll-out and enhancements from a workflow analysis and education perspective.

• Serve as Subject Matter Expert in Joint Commission, Compliance, and Regulatory audits.

Minimum Qualifications:

• Two (2) to three (3) years of Electronic Medical Record (EMR) experience preferred.

• Bachelor’s degree in Education or healthcare related-field strongly preferred.

• Two years of experience facilitating classroom training preferred.

Required Licensure/Certification Skills:
• Epic certification preferred.

Rochester Regional Health System is an Equal Opportunity / Affirmative Action Employer. Minority/Female/Disability/Veteran

PHYSICAL REQUIREMENTS: L - Light Work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly; requires occasional walking, standing or squatting.

PAY RANGE: $62,400.00 - $72,000.00

The listed base pay range is a good faith representation of current potential base pay for successful applicants. It may be modified in the future. Pay is determined by factors including experience, clinical licensure date, relevant qualifications, specialty, internal equity, location, and contracts.