Referral Coordinator in Shelbyville, Indiana at Major Hospital

The Referral Coordinator works collaboratively with Primary Care Physicians, Managers and Staff and all members of the Patient Transition Center to ensure efficient and effective patient referral processes. The Referral Coordinator is responsible for completing all steps in the referral order process. Responsibilities include obtaining prior authorizations for patient visits/procedures to be performed in the practice or by a referral physician, scheduling Specialty appointments, transmitting patient documents for the referral, communicating with the patient during the referral process, and ensuring the referral process has been completed. Other responsibilities may include insurance verification and obtaining prior authorizations for diagnostic testing. The Referral Coordinator will work to implement best practices for the patient referral process. They will act as a resource for other team members in the Patient Transition Center.

Professional & Technical Skills

License(s) or Certification(s)

Other Skills or Requirements

Skilled to Care for Certain Age-Related Patient Groups (incumbents will be skilled in the care of the following patient groups)

Attracting and retaining professional, adaptable, caring staff dedicated to life long learning using a continuous quality improvement process. Our staff will be measured and rewarded using these same principles.

Combining innovation, existing clinical technologies, disease prevention, and management and information technologies to meet customer needs.

Delivering Quality Clinical Outcomes

Providing a Quality Customer Experience

Recruiting, developing and retaining Quality People

Applying Quality Financial Practices

Promoting and embracing Enterprise Wide Growth