Inside Sales Agent (Isa) in Austin, Texas at Smooth Closing

Inside Sales Representative - Smooth Closing | Austin, TX (In-Office)

Smooth Closing is on a mission to become Austin's #1 direct-to-seller home buying company. We're scaling quickly, we're doing it with integrity, and we're looking for the right person to grow alongside us.

If people naturally warm up to you within seconds of meeting, if you thrive on being part of a team that celebrates wins together, and if striking up a conversation with a stranger energizes you rather than drains you — this is your role.

What You'll Do

As our Inside Sales Representative, you're the very first impression a homeowner gets when they contact us. That first conversation sets the tone for everything that follows, which makes this one of the most important seats on our team. You'll earn trust quickly, dig into what's really going on with their property and their situation, and lock in the appointment that hands things off to our acquisitions team. Beyond the initial call, you'll manage ongoing follow-up on your pipeline of leads — staying sharp, staying consistent, and making sure nothing slips through the cracks.

$60,000 - $80,000

• Handle sales inquiries from pre-qualified leads and make sure client needs are taken care of
• Encourage potential clients to buy premium products and close the best possible deal
• Entice customers to use our services again by following up via phone calls, emails, or other forms of communication after initial purchase
• Update customer information in the CRM to ensure all sales team members have the most current data
• Assess the sales team’s progress toward company customer acquisition goals by creating quarterly and monthly sales reports

• Responding to inbound leads quickly and warmly
• Qualifying homeowners and scheduling appointments for our closing team
• Following up with leads in our pipeline on a structured, consistent schedule
• Celebrating wins with a team that genuinely has your back

• At least one year of experience as a sales representative
• Understands the sales process and how to use CRM software
• Possess superb customer service skills, listening skills, presentation skills, and communication skills
• High school diploma or GED required, bachelor’s degree preferred

Why Join Us?

At Smooth Closing, we believe in creating an environment where our employees thrive. Here’s what sets us apart:

• Challenge: Purposeful and fulfilling work every day.
• Growth: Opportunities for professional development and career progression.
• Culture: Positive, vibrant, and supportive workplace.
• Environment: Comfortable and efficient office setting.
• Industry: Be part of a dynamic and desirable niche.

Our Purpose

Smooth Closing is committed to ethically empowering individuals by providing clear pathways to their freedom. If this purpose resonates with you, we invite you to apply and join our team.

Our Core Values

• Strive for Excellence
• Belief in Yourself
• Trustworthiness