Maintenance Supervisor in Owings Mills, Maryland at David S Brown Enterprises

We are seeking an experienced Maintenance Supervisor to oversee the day-to-day maintenance operations of a residential community. Reporting to the Property Manager and receiving direction from the Director of Maintenance/Regional Service Superintendent, this position is responsible for maintaining the safety, appearance, functionality, and overall physical condition of the community.

The Maintenance Supervisor will lead the on-site maintenance team, coordinate unit turnovers and preventive maintenance, respond to resident service needs, oversee vendors, and help create a positive resident experience.

• Lead, schedule, supervise, train, and develop on-site maintenance personnel.
• Promote a positive, teamwork-oriented environment while maintaining productivity and service standards.
• Oversee daily maintenance operations, preventive maintenance programs, service requests, and property inspections.
• Coordinate all apartment turnovers, including make-ready scheduling, painting, cleaning, repairs, and final inspections.
• Inspect make-ready apartment homes to ensure company quality standards are met or exceeded.
• Perform and oversee repairs involving HVAC, plumbing, electrical systems, appliances, carpentry, and general building maintenance.
• Maintain knowledge of the property's buildings, mechanical systems, water mains, shutoffs, sewer cleanouts, and other critical infrastructure.
• Conduct routine property inspections and identify maintenance, safety, and appearance concerns.
• Manage maintenance inventory, parts, supplies, equipment, warranties, and product information.
• Maintain a clean, organized, and safe maintenance shop.
• Coordinate and monitor contractors, vendors, and suppliers to ensure work meets company standards.
• Assist the Property Manager with maintenance budgeting and expense management.
• Maintain the maintenance team's on-call schedule and participate in the emergency maintenance rotation.
• Respond to after-hours maintenance emergencies as required.
• Oversee the proper care and maintenance of company vehicles, community equipment, and swimming pool equipment, as applicable.
• Ensure compliance with OSHA requirements, Fair Housing regulations, and applicable federal, state, county, city, and fire codes.
• Remove snow and ice from common areas, walkways, and parking lots as necessary.
• Maintain professional, courteous, and customer-focused relationships with residents.
• Participate in company training programs, seminars, meetings, and industry-related educational opportunities.
• Follow all maintenance policies and procedures outlined in the David S. Brown Property Management handbook.
• Perform additional duties and assist with community operations as requested by management.

The ideal candidate will be an experienced maintenance professional with strong technical knowledge and the ability to successfully lead an on-site maintenance team.

• 5+ years of general maintenance experience, including at least 2 years in residential property maintenance.
• Minimum 1 year of supervisory or team leadership experience.
• High school diploma or equivalent required; vocational, trade, or related technical education preferred.
• EPA Certification for handling refrigerants required.
• Training or certifications in HVAC, electrical, plumbing, carpentry, or related trades.
• Strong working knowledge of HVAC systems, refrigeration, plumbing, electrical systems, appliances, and general building repairs.
• Ability to troubleshoot problems, identify appropriate solutions, and complete repairs efficiently.
• Strong leadership, coaching, training, and team-development skills.
• Excellent organizational and time-management skills with the ability to manage multiple priorities.
• Strong communication and customer-service skills when interacting with residents, employees, vendors, and management.
• Knowledge of Fair Housing requirements as they relate to property maintenance.
• Ability to read and interpret safety rules, operating instructions, maintenance manuals, technical drawings, and specifications.
• Ability to prepare routine reports and communicate effectively with employees and residents.
• Reliable transportation required if a company vehicle is not assigned.

This position requires flexibility based on the needs of the community. The Maintenance Supervisor will participate in the property's 24-hour emergency maintenance/on-call rotation and must be available for occasional nights, weekends, inclement weather events, and unexpected maintenance emergencies.

This is an active, hands-on position. The employee must be able to regularly stand, walk, reach, climb, balance, bend, kneel, crouch, and perform maintenance-related activities. The position may require frequently lifting and/or moving items weighing up to 100 pounds.

Work may be performed indoors and outdoors and may involve exposure to varying weather conditions, mechanical equipment, electrical systems, chemicals, fumes, elevated areas, heat, cold, moisture, and moderate-to-high noise levels.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.

We are looking for a dependable, organized, hands-on leader who takes pride in maintaining a beautiful and safe community. The successful candidate will combine strong technical maintenance skills with leadership, professionalism, urgency, and a resident-first approach.

We believe in supporting our employees both at work and beyond. Our comprehensive benefits package includes:

• 10+ days of paid vacation, paid sick leave, and a paid day off for your birthday
• 9 paid company holidays
• 401(k) retirement plan with a 50% company match up to 8%
• Comprehensive medical, dental, and vision insurance with employer contributions
• 15% apartment rental discount for eligible employees
• Tuition reimbursement for undergraduate and graduate courses, certifications, seminars, and other eligible professional development opportunities
• Employer-paid Term Life & AD&D Insurance
• Employer-paid Short-Term Disability
• Wellness Program and gym membership

Depending on the position and eligibility, employees may also receive:

• Commission opportunities
• Discretionary performance bonuses
• Free apartment up to a 2-bedroom for eligible Residential Maintenance Team Members
• $150 monthly BGE utility contribution for eligible Residential Maintenance Team Members

Join a team where your technical expertise, leadership, and commitment to creating a safe and welcoming community are valued.