Credence Manager in Houston, Texas at Goode Company Restaurants

Credence Fine Dining Manager

At Credence, we're not just serving food; we're crafting an experience. Credence artfully narrates Levi Goode's story with sophistication and refinement. Drawing inspiration from South Texas ranches, our menu is a tribute to fresh Gulf seafood, premium Texas beef, and beloved Southern classics, all elevated by Chef Levi’s signature live-fire cooking. Sidebar, an exclusive speakeasy-style cocktail bar draws inspiration from the early-1900s Texas oil boom and will be discreetly connected to Credence. With Credence and Sidebar, we're reshaping the landscape of fine dining and mixology, and we want you to be a part of it.

Ideal Candidates:

Our Managers take ownership of their roles, working closely with the General Manager to align financial performance with company goals. They lead by example, fostering a culture of hospitality, precision, and continuous learning while motivating their teams to achieve results. Strong candidates are both mentors and learners, committed to personal growth and inspiring excellence in others.

Essential Duties and Responsibilities:

Guest Service and Experience:

• Maintain exceptional service standards for a memorable dining experience.
• Promptly address guest inquiries, feedback, and complaints to ensure satisfaction.
• Constantly ensuring high-quality standards in food and beverage, service timing, and restaurant ambiance.
• Foster an environment that exudes genuine hospitality ensuring guests feel welcomed, appreciated and valued.

Operations and Standards:

• Verify food and beverage orders for quality and adherence to restaurant standards.
• Perform regular checks on supplies, equipment, workspaces, and property to maintain smooth operations and adherence to standards.
• Responsible for personnel actions such as hiring, training, disciplining, and terminating as necessary.
• Teach staff about the Brand values and culture of the LG Brand.
• Effectively manage schedules to ensure the restaurant is staffed accordingly and per company policy.
• Monitor employee appearance and uniform.
• Communicate effectively with other managers and staff members.
• Build employee morale and rapport by leading by example, teamwork, and hands-on management approach (training, coaching, motivating, and follow-up).
• Conduct daily shift meetings to motivate and educate staff.

Human Resources and Compliance:

• Promptly and effectively address complaints of harassment/sexual harassment.
• Demonstrate a strong sense of ownership by making decisions as if the restaurant were your own.
• Monitor compliance with health and fire regulations regarding food preparation, serving, and building maintenance.
• Understand safety and security practices to ensure safety for employees and patrons.

QUALIFICATIONS & COMPETENCIES:

• 2+ years of upscale Restaurant Management Experience.
• Excellent knowledge of Dining Room systems and operations (To Go, Host, Bar, and service standards).
• Strong beverage knowledge. Extensive wine knowledge, a plus.
• Strong financial acumen and P&L accountability experience required.
• Excellent communication skills, verbal and written.
• Be resourceful in handling assignments and solving problems.
• Excellent computer skills with Microsoft Office experience.
• Be resourceful in handling assignments and solving problems.
• Spanish speaking a plus, but not required.
• TABC, Allergen and Food Manager/Handler Certified

Benefits:

• Weekly Payroll
• Meal Discounts + More!
• Health Insurance – Comprehensive medical coverage for you and your family.
• Health Savings Account (HSA) – Tax-advantaged savings account for medical expenses, with employer contributions available.
• 401(k) Matching – Employer-matched retirement savings to help you build financial security.
• Vision Insurance – Coverage for eye exams, glasses, and contacts.
• Dental Insurance – Preventive, basic, and major dental care services.
• Disability Insurance – Short- and long-term income protection for unexpected medical events.
• Opportunities for Advancement – Clear career pathways and ongoing training for professional growth.
• Flexible Schedule – Support for work-life balance with flexible scheduling options.

Levi Goode Brands is an Equal Opportunity Employer that does not discriminate against an employee or applicant based upon race, color, religion, gender, national origin, disability, or veteran’s status or any other protected factor under federal, state, or local law.

This job description is intended as a summary of the primary responsibilities of and qualifications for this position. This job description is not intended as inclusive of all duties an individual in this position might be asked to perform or of all qualifications that may be required either now or in the future.