Medical Assistant in Boone, North Carolina at Appalachian Regional Healthcare System

Position Summary

App Family Medicine is seeking a dedicated and compassionate individual to join our team as a Medical Assistant. In this role, you will play a critical part in supporting our healthcare providers and delivering high-quality patient care in a primary care setting. The ideal candidate will possess a strong work ethic, excellent communication skills, and a commitment to providing exceptional service to our patients. Key Responsibilities:

The Lab Coordinator PRN will support the lab functions with a primary focus on phlebotomy, ensuring accurate and timely collection of blood samples and other specimens. This position requires flexibility and availability on an as-needed basis to support the clinic's needs.Key Responsibilities:

Phlebotomy:

• Perform venipunctures and capillary punctures to collect blood samples from patients.
• Ensure proper labeling, handling, and processing of all specimens.
• Maintain accurate records of collected specimens and ensure timely delivery to the lab for analysis.

Patient Interaction:

• Greet patients and verify their identity and lab orders.
• Provide clear instructions to patients regarding the collection of samples.
• Address patient inquiries and concerns related to lab tests and procedures with professionalism and compassion.

Specimen Handling and Processing:

• Prepare specimens for transport to external laboratories when necessary.
• Follow proper procedures for the storage and disposal of specimens.
• Ensure compliance with all protocols for specimen integrity and chain of custody.

Quality Control and Compliance:

• Adhere to all safety and infection control policies and procedures.
• Maintain a clean and organized work area.
• Ensure compliance with all local, state, and federal regulations, as well as accreditation requirements.

Equipment and Supplies Management:

• Maintain phlebotomy equipment and ensure it is in proper working order.
• Monitor inventory levels of phlebotomy supplies and place orders as needed.
• Ensure proper storage and disposal of biohazard materials.

Collaboration and Communication:

• Work closely with physicians, nurses, and other healthcare professionals to ensure effective communication of lab needs.
• Participate in team meetings and provide updates on lab-related activities as required.
• Provide support to other staff members regarding phlebotomy procedures and best practices.

Position Qualifications

Minimum Education

• High School Diploma or GED is required.

Experience

• Previous experience in healthcare or clinic setting is preferred.

Required Registration/License/Certification

• Basic Life Support (BLS) issued by the American Heart Association is required at time of hire.
• phlebotomy or MA certifcation required at time of hire.P

Knowledge, Skills and Abilities

• Strong organizational and multitasking skills.
• Excellent communication and interpersonal abilities.
• Attention to detail and a commitment to accuracy.
• Ability to work effectively in a team-oriented healthcare environment.
• Basic knowledge of medical terminology and electronic health records (EHR) systems.

Physical Demands

• Standing, walking, and sitting for extended periods.
• Lifting and carrying medical equipment and supplies, occasionally weighing up to 50 pounds.
• Bending, stooping, and reaching.
• Manual dexterity for performing medical procedures and operating equipment.
• Clear and effective communication with patients and team members.

Working Conditions

• Indoor clinical environment with a well-maintained and clean facility.
• Exposure to various medical equipment, instruments, and supplies.
• Interaction with patients, healthcare providers, and support staff in a professional and collaborative setting.
• Adherence to infection control and safety protocols to ensure a safe working environment.
• Compliance with established work schedules, which may include evenings and weekends

About UNC Health Appalachian

It's official - UNC Health Appalachian earned an "A" in the fall 2023 Leapfrog Patient Safety Grades! UNC Health Appalachian, the leader for healthcare in the High Country, comprises three hospitals, 13 medical practices, Seby B. Jones Regional Cancer Center, The Rehabilitation Center, and Appalachian Regional Healthcare Foundation. UNC Health Appalachian stays committed to promoting health in the High Country, enhancing quality of life, and simply “making life better.“

About UNC Health

UNC Health is a state entity and an affiliated enterprise of the University of North Carolina system, comprised of 14 hospitals, 18 hospital campuses and more than 500 clinics along with the clinical patient care programs of the UNC School of Medicine (SOM). It exists to improve the health and well-being of North Carolinians and others we serve and to further the teaching mission of the University of North Carolina SOM. Over the past three years, UNC Health has provided more than $400 million in uncompensated or charity care to the citizens of North Carolina. Our hospitals have received numerous awards and recognition for quality care, patient safety and the overall patient experience. For more information, please visit unchealth.org.

UNC Health Appalachian embraces diversity and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status. We value a workforce that reflects a variety of backgrounds and perspectives, as it enhances our ability to provide outstanding care. We welcome and encourage applications from candidates of all backgrounds and experiences. UNC Health Appalachian is committed to providing a fair and inclusive hiring process and a workplace where all team members feel respected and empowered. If you require accommodations during the application process, please contact us.

Employment at UNC Health Appalachian is contingent upon successful completion of a background and drug screen.

For accommodations or additional information, contact recruitment@apprhs.org.