Server- DFOC at Dead Freddies Island Grill – Ocean city, Maryland

At Dead Freddies Island Grill, servers are not just order takers... you are storytellers, entertainers, problem-solvers, salespeople, and the captains of the guest experience. Every table is a new adventure, and every shift is a chance to set sail on a great guest experience that people will talk about long after they leave.

The Server is responsible for delivering prompt, accurate, energetic, and professional food and beverage service while consistently following all company systems, service standards, policies, and procedures. Servers play the most influential role in shaping the guest experience, building guest loyalty, increasing sales through upselling, and creating a fun, welcoming, high-energy atmosphere for both guests and teammates.

This position is ideal for individuals who love fast-paced environments, enjoy engaging with people, take pride in exceptional hospitality, thrive under pressure, stay positive during busy shifts, and value teamwork. Successful servers are energetic, reliable, detail-oriented, tech-savvy, adaptable, and always ready to jump in and support the crew.

If this sounds like your kind of adventure, Dead Freddies is the place to drop anchor.

****** Must be 18 years or older ******

Prior serving experience is not required, but preferred

• Greet every guest like a VIP stepping aboard your ship, setting the tone for an unforgettable dining adventure
• Guide guests through the menu, offering recommendations and steering them toward signature favorites
• Deliver prompt, accurate, and energetic service from first greeting to final farewell
• Enter all food and beverage orders tableside using handheld devices, ensuring accuracy and speed
• Process all guest payments tableside, keeping transactions smooth and efficient
• Follow assigned seating charts, rotations, and section maps to keep service flowing like calm seas
• Manage assigned sections to maximize guest satisfaction and earning potential
• Actively upsell food, beverages, and featured specials to boost the guest experience
• Anticipate guest needs, keeping drinks full, tables cleared, and spirits high
• Assist fellow crewmates by running food & drinks, and jumping in wherever needed
• Maintain a clean, organized, shipshape section and server station throughout your shift
• Use radios and communication tools to stay in sync with the crew and management
• Support the host stand by helping manage guest flow and boarding parties
• Follow all health department, food safety, sanitation guidelines to keep the ship sailing safely
• Verify guest identification and serve alcohol responsibly in compliance with company policy and state law
• Properly handle, store, and return all company-issued gear including tablets, pagers, radios, and handheld devices
• Immediately report any missing, damaged, or malfunctioning equipment
• Maintain professionalism, positivity, and teamwork — even when the seas get rough
• Create memorable guest experiences that turn first-time visitors into lifelong fans
• Represent the Dead Freddie’s brand with energy, pride, and personality