Sleep Education Coordinator at Star Sleep, LLC – Irving, Texas

Join the Star Sleep & Wellness Team!

About Us
At our practice, we are dedicated to providing exceptional care for patients with sleep disorders. We go beyond traditional medical practices by building lasting relationships with our patients and offering personalized, lifetime care. As a forward-thinking team, we’re constantly at the forefront of innovations in dental sleep medicine. Learn more about our team and our mission at www.StarSleepWellness.com.

About the Role:

We are excited to continue the growth of our Oral Device/PAP Workshop Department with new additions to the team that are passionate about patient care and can add value to our workplace culture. While education and experience in the medical field is appreciated, this is not required. We are willing to train individuals with a desire to work in healthcare! All new team members receive comprehensive, in-depth training to ensure their success in the role.

Key Responsibilities:

• Lead and support patient workshops by delivering oral devices and PAP equipment, providing hands‑on demonstrations, and ensuring patients feel confident in their therapy instructions.
• Prepare and organize workshop materials, including printing forms, pulling patient cases, staging supplies, and setting up/resetting workshop rooms.
• Support patient documentation and chart accuracy through pre‑ and post‑chart preparation, scanning documents, and ensuring completion of required forms.
• Assist with patient coordination, including scheduling follow‑ups, supporting therapy‑related needs, and collecting payments when appropriate.
• Maintain operational excellence by tracking trends, communicating concerns to leadership, supporting KPI tracking, and helping restock and organize supplies.
• Support departmental growth, including assisting with new workshop location onboarding and ensuring consistent patient education across sites.
• Contribute to team training and consistency by helping onboard new team members and reinforcing standardized messaging and patient experience protocols.

About you…

Regardless of position in the organization, these are the core values we look for:

• Value Reputation: Our name is everything! Every small action matters, so we expect you to be mindful of the big picture in everything you say or do. You’ll be an ambassador for the practice’s reputation.
• Adaptable to Change: We’re always evolving and forward-thinking. You approach challenges with a positive attitude, are open to learning, and are willing to break old habits to improve.
• Driven and Goal-Oriented: You are motivated by purpose, remain focused on personal and team goals, and thrive on achieving success, both individually and collectively.
• Do Whatever It Takes: You go the extra mile to support your team and make it happen for our patients. We value collaboration and the willingness to “do whatever it takes.”
• Do What You Say You understand that trust is built on consistency. You honor your commitments and always follow through, even when it’s challenging.

Does This Sound Like You?

We value character over experience. If you have a strong desire to make a positive impact on our patients’ lives and are excited to grow with us, we want to hear from you! The most important quality we seek is a passion for providing exceptional patient experiences.

Does This Sound Like You?

If you’re ready to contribute to a team that’s changing lives, apply today! We can’t wait to meet you.

Please Note: This is NOT a remote position.

PS- We have anyone moving on to the interviewing stage complete a Berke assessment, found at the link below. You're welcome to do that now!

https://StarSleep.asmt.io/X447CK9FA/StarSleep

Due to high patient call volumes and clinic traffic, please do not call the office or stop by to check on the status of your application. No need to worry, we pride ourselves with prompt responses to applicants that have experience that aligns with our company needs.