BDC Representative - Sales and Service at Key Cars Auto Group – Meriden, Connecticut

Full-Time | Competitive Pay + Bonuses
Centralized BDC Location: Meriden, CT

We are looking for a motivated and customer-focused BDC Representative to join our growing dealership team! This role is based in our centralized BDC in Meriden, CT supporting multiple dealership locations

Responsibilities:
Handle inbound and outbound sales and service calls
Set qualified appointments that convert to showroom and service visits
Utilize VinSolutions CRM to manage leads, follow-ups, and workflow
Deliver a professional and courteous customer experience
Work collaboratively with sales, service, and management to support store goals

Requirements:
Customer service or call center experience preferred
Strong communication skills (phone, email, and text)
Proven success in lead handling, appointment setting, and follow-up
Experience working in the automotive industry is a plus
Experience with VinSolutions CRM is a strong plus
Self-motivated, detail-oriented, and dependable

What We Offer:
Top pay for top performance
Weekly pay
Competitive bonus and commission structure
Full benefits package (medical, dental, vision, 401(k), etc.)
Supportive management and clear growth opportunities
A stable, respected, and expanding dealership group in Connecticut

Key Cars Auto Group is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by law.