Operations Manager at kumo.ai – Mountain View, California

Kumo.AI is a Series B AI startup building a platform for training and running state-of-the-art AI models on relational data. As we scale from 50~150 employees, we’re looking for an Operations Manager who can own the operational backbone of the company.
This is a hands-on, systems-driven role for someone who enjoys running complex operations, owning compliance, and being the connective tissue across teams—while still caring deeply about the employee experience.
You will own the day-to-day workplace experience at our Mountain View HQ and serve as a core operator across People Operations, partnering closely with Leadership, Finance, Recruiting, and G&A.
The Role
As Operations Manager, you will ensure that:

• The office runs smoothly, predictably, and professionally on in-office days
• Employees experience seamless People Ops from onboarding through offboarding
• HR operations are accurate, compliant, and scalable as the company grows
• Leadership can trust that People and Workplace operations “just work”
• Own the in-office experience for a hybrid team (Mon/Wed/Fri): office readiness, supplies, snacks, vendors, and workplace communication
• Manage facilities and office infrastructure end-to-end: building access, badging, maintenance tickets, IT/AV coordination, conference rooms, shipments, mail, and lease-related coordination
• Manage office vendors and contracts (cleaning, food, maintenance, services), balancing cost, quality, and scalability
• Own office logistics including food/snacks, office supplies, Amazon approvals, and vendor renewals
• Plan and execute onsite moments: team lunches, offsites, candidate onsites, and occasional customer or partner visits
• Serve as the operational owner of the physical workplace—not just coordination, but accountability

People Operations

• Own onboarding and off-boarding end-to-end, including:
  • Checklists and workflows
  • I-9/W-4 compliance
  • Benefits enrollment timelines
  • Equipment and device coordination
  • First-week readiness and employee experience
• Maintain HR systems and records (HRIS, org charts, policies, employee files) with high accuracy, confidentiality, and audit readiness
• Partner closely with Finance and payroll providers to ensure accurate payroll cycles, changes, audits, and reporting
• Administer benefits programs: enrollments, life events, open enrollment, and employee support
• Own People compliance: required postings, trainings, policy acknowledgements, employment verifications, and audits
• Build and maintain scalable People Ops infrastructure: SOPs, templates, documentation, calendars, and dashboards
• Support company operations related to:
  • Business insurance renewals
  • Compensation plans and administration
  • Immigration coordination
  • Employment-related taxes
  • GTM security and compliance questionnaires

Cross-Functional Partnership

• Work closely with Engineering, Product, Sales, Marketing, Finance, and G&A to support team needs
• Act as the operational “glue” across functions—anticipating needs, unblocking issues, and maintaining momentum
• Exercise strong judgment with sensitive employee and company information

Recruiting Operations Support

• Coordinate interviews end-to-end for technical and GTM roles (scheduling, onsite logistics, candidate experience, feedback collection)
• Maintain job posting and interview process hygiene
• Occasionally assist with sourcing or pipeline coordination for priority roles

Qualifications
Required

• 3+ years of experience in Office Management, People Ops, HR Ops, or similar roles (startup experience strongly preferred)
• Proven ownership of HR operational workflows (onboarding/offboarding, HRIS hygiene, benefits and payroll coordination)
• Strong organizational, project management, and vendor management skills
• Excellent judgment, discretion, and communication with sensitive information
• Comfortable independently running People Ops in a growing startup environment
• Ability to be onsite in Mountain View Mon/Wed/Fri and serve as the primary office owner

Nice to Have(s)

• Recruiting operations experience (interview scheduling, candidate experience, onsite coordination)
• Familiarity with HRIS/ATS tools, Google Workspace, Slack
• Experience scaling People operations from ~50 → 100+ or ~100 → 150+ employees

Why Kumo.AI

• Real ownership: You’ll shape the operational backbone of People and Workplace at a scaling Series C company
• Build for scale: Design systems that support growth without losing the human element
• High trust, high impact: Partner directly with leadership and influence day-to-day operations
• Hybrid with intention: In-office days are purposeful; focus time is respected

CompensationThe base pay range for this role is $105,000 – $150,000 per year.