Shift Leader in Newburgh, Maine at Lima Murray Management
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Job Description
Position Title: Shift Leader
Franchise Organization: Lima Murray Management
Pay Range: $17.50-19.50 per hour + Tips
Love connecting with People? We are looking for Shift Leaders that can bring their infectious energy, organizational skills and great relationship management skills to turn guests into regulars.
Shift Lead Benefit Packages: Lima Murray Management Network rewards their employees with the following benefit packages:
· Medical
· Dental
· Paid time off
· Pay Differentials
· Employee meals and discounts
· Ongoing growth & career opportunities
· Flexible scheduling
· Weekly pay
· Tuition Discount
Ready to apply for the shift lead position? If this job sounds like a fit for you, then click on the ‘apply' button below. Good luck!
Overview
Shift Leaders are generally responsible for coaching Dunkin' Restaurant Team Members throughout their shift to execute operational Brand standards and deliver great guest service. They set daily goals, provide on the job instruction, and motivate their team to deliver excellent service.
Responsibilities Include:- Perform all responsibilities of restaurant team members as their primary responsibility
- Support the Restaurant Manager in meeting operational goals and execution
- Ensure Brand standards are met throughout shift including preparation of food and beverages
- Communicate shift priorities, goals and results to restaurant team members
- Assist restaurant team members as needed throughout a shift providing timely, constructive and clear feedback
- Support the training of restaurant team members as needed
- Perform oversight of franchisee safety, security and profitability policies/processes throughout a shift
- Communicate clearly with the next Shift Leader to help prepare him/her for shift
- Ensure Food Safety standards are met
- Provide great guest service and coaches restaurant team members to do the same
- Assist managers to assign tasks to team members on shift
- Manage cash over/short during shift and ensures restaurant team members are following cash franchisee management policies
- Basic computer skills
- Fluent in spoken and written English
- Previous leadership experience in retail, restaurant or hospitality preferred.
- Works well with others in a fast-paced team environment
- On time, demonstrates honesty and a positive attitude
- Willingness to learn and adapt to change
- Guest focused
- Ability to assist with training
- Problem solving
- Motivating others
- Standing on feet
- Repetitive motion including bending, stooping and reaching
- Lifting objects, ice, products, boxes up to 40 lbs (if applicable)
- Wearing a headset
- Working in a small space