Legal Clerical Support-Service at Lotane & Associates P A – Cocoa, Florida

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Company Overview

Lotane & Associates, P.A. is a debt collection and subrogation law firm located in Cocoa, FL. LA has been practicing in Brevard County since 1979, and we represent clients for Florida debt recoveries and Insurance Subrogation. Our clients include insurance carriers, hospitals, credit unions, banks, physician practices, and commercial companies. Our lawyers and staff are committed to recovering bad debts and collecting losses for our clients. We love and appreciate our team and are heavily invested in our community. At LA, we are Client-Minded and Community-Centered!

About the Role

We are seeking a detail-oriented and highly organized Legal Clerical Support specialist to join our litigation team at a high-volume debt collection law firm. This role is integral to the day-to-day operations of our legal process, providing direct administrative and clerical support to attorneys, paralegals, and process servers. The ideal candidate is someone who takes initiative and works with a high degree of autonomy — someone who investigates service-related issues, makes confident decisions to move cases forward, and takes ownership of their work from start to finish. This person thrives under volume, stays organized across a heavy and fast-moving caseload, and brings the drive to close cases efficiently and accurately. While you'll have the support of a collaborative team and are always encouraged to ask questions when needed, we're looking for someone who can hit the ground running and manage their workload with confidence and sharp judgment. This position is in-office, not a remote opportunity. Working schedule is Monday-Friday 8:00am-5:00pm with a 1-hour unpaid lunch break and two 15-minute paid breaks. That’s right, off nights and weekends!

Key Responsibilities

• Prepare and process legal documents including summonses, complaints, affidavits of service, and motions for filing and service
• Coordinate the assignment and tracking of process service orders to ensure timely and compliant service of legal documents
• Communicate daily with process servers, clients, and court personnel to confirm case status, service completion, and filing deadlines
• Review affidavits and proof of service for accuracy, completeness, and compliance with court requirements prior to submission
• Maintain and update case management systems with service status, notes, and document uploads
• Assist with e-filing and court submissions for served cases
• Prepare correspondence, reports, and internal tracking logs as needed
• Support attorneys and paralegals with administrative tasks including document scanning, filing, and data entry
• Ensure confidentiality and strict adherence to all firm policies, FDCPA guidelines, and applicable state legal requirements

Qualifications

• High school diploma or GED required; Associate degree or legal coursework preferred
• 1–2 years of clerical experience in a law firm, court, or collections environment
• Familiarity with legal terminology, court procedures, and collection law practices a plus
• Proficiency in Microsoft Office Suite and legal case management software
• Excellent verbal and written communication skills
• Strong time management and problem-solving abilities
• Ability to work independently, investigate case-related issues, and make informed decisions to drive cases to resolution
• Comfortable taking ownership of tasks and seeing them through to completion with limited oversight
• Ability to handle sensitive information with the utmost confidentiality and professionalism

What we’re looking for

A motivated team player who can support teammates and clients with accuracy, efficiency, and professionalism while managing competing deadlines and maintaining excellent communication across all parties.

Benefits Overview

We offer a range of benefits to support the well-being and financial security of our employees, including:

• Employee-Paid Vision and Dental Insurance – Affordable options to support your oral and eye health.
• Employee-Paid AFLAC Supplemental Plans – Additional coverage for accidents, short-term disability, and other needs.
• Employer-Paid Life Insurance – $20K life insurance policy provided at no cost to the employee.
• 401(k) Retirement Plan – Company matches employees' contributions at 100% for 1-3% savings and 50% for 4-5% of savings after one year of employment.
• Paid Time Off (PTO) – Generous PTO to support work-life balance.
• Paid Holidays – Enjoy 9 paid holidays annually.
• Volunteer Time Program – Earn additional PTO by giving back to your community.
• Employee Assistance Program (EAP) – Confidential counseling and support services for personal or work-related issues.
• Tuition Reimbursement – Eligibility for tuition reimbursement after one year of employment, covering approved courses up to a designated amount.
• Employee Discount Programs – Access to exclusive savings on products and services through our employee discount network.
• And so much more!