Coordinator, Communications at Lucas Museum of Narrative Art – Los Angeles, California
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About This Position
POSITION SUMMARY
The Coordinator, Communications will play an integral role in supporting all functions aligned with the Communications team’s focus on building awareness of and excitement for the Lucas Museum to a wide array of audiences in the lead up to and after the museum’s opening.
Reporting to the Director, Press & Communications, the Coordinator will play a key role in knitting together the various activities of the division. They will assist with crafting the institution’s reputation and narrative across a wide range of projects, including drafting PR materials and managing logistics with a variety of internal and external stakeholders. The role requires an excellent communicator and self-starter with strong organizational skills and the ability to work easily with a wide range of working and personality styles in a fast-paced environment. As a thought partner to the team, the Coordinator will contribute to the development of communications initiatives that will build a rhythm of external activities from now through the opening to bring the Lucas Museum to life for the public.
The ideal candidate will have proven work experience as a coordinator or similar role within a communications and/or marketing team, knowledge of traditional and digital communications and marketing tools, and familiarity with email communications tools and digital asset management. The Coordinator will maintain deep awareness of activities across the division, helping to facilitate the execution of programmatic goals and operations that bear out the museum’s mission, vision, and values.
This is a great opportunity to learn about the big picture and daily activities of a modern museum’s communications team. Learn about messaging, media relations, campaign development, and the fundamentals of communicating about the launch of a new museum.
- Work with the Communications team to develop and implement strategies for promoting the museum’s exhibitions, public programs, collections, development, and other initiatives
- Coordinate project management across the division to ensure all activities are connected and on track
- Manage production schedule for all communications activities and ensure all deliverables are submitted within deadline
- Assist with the creation and distribution of reports about the division’s activities including press coverage, photoshoots, events and more.
- Assist in the creation and distribution of communications and marketing materials, emails, press releases, and event collateral
- Assist in ensuring all communications initiatives are communicated thoroughly internally
- Participate in the execution of programs and events hosted by the museum, including community activations and booths, press events, public programs, photo and video shoots, and more
- Support division staff with operations and administrative logistics, including ordering supplies, facilitating contracts, and liaising with various partner contacts
- Schedule internal and external meetings; send agendas and follow-up emails for division-hosted meetings
- Maintain a centralized archive of print and digital communications
- Track and report on division budget
- Lead onboarding processes for new staff
- Support activities throughout the division as needed
- Other duties as assigned
Analytical Rigor: Simplifies complex problems by using critical thinking to evaluate problems, gathering information, incorporating multiple perspectives, understanding causes, and identifying best-possible solutions. Invests time in planning, discovery, and reflection to drive better decisions and more efficient implementations. Adopts an audience-centric approach, understanding the needs of the audience and incorporating them, as appropriate, into the decision.
Courageous Communication: Intentionally works well with others both on the team and cross-functionally to achieve individual, team, department, or organizational goals. Values diverse input and working with others as a way to achieve the best output possible.
Collaborative Excellence: Displays courage when handling difficult conversations and genuinely and intentionally communicates. Relays key messages effectively, targeted to specific audiences. Identifies others' communication styles and perspectives, adjusting language and approach accordingly. Employs active listening to understand, rather than reply. Asks for, integrates, and values feedback from team, peers, and leaders.
Adaptive Resilience: Thrives and grows in a rapidly changing and complex environment. Displays flexibility, activates networks, and adopts a continuous growth mindset to learn from mistakes and bounce back from adversity.
Inclusive Interaction: Actively contributes to an environment in which all employees feel a sense of belonging, valued for their differences and empowered to participate and contribute freely.
- Associate’s degree in Marketing, Communications, Digital Design, Business, or a related field; Bachelor’s degree preferred
- 3-5 years related experience in nonprofit, arts, museum, advertising, communications, design, or other relevant industries
- Excellent verbal and written communications skills
- Excellent organizational skills
- Excellent prioritization and time management skills
- Commitment to accuracy and exceptional attention to detail
- Interest in museums, art, and culture
- Strong interpersonal and relationship management skills with the proven ability to clearly communicate to a wide range of individuals from varied backgrounds
- Self-motivated with high initiative and resourcefulness
- Flexibility and adaptability in a fast-paced work environment
- Photography and videography skills are a plus
- Broad familiarity with principles of communications and marketing
- Experience using project management tools like Airtable, Asana, Quickbase, and others
- Expert knowledge of the Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint
- Experience using email communications tools like Mailchimp; experience working within a website CMS system; experience with organization-wide CRM systems
- Impeccable integrity and ability to maintain confidentiality; excellent judgment
- Ability to work effectively and timely on a wide variety of projects concurrently, with concern for the tasks assigned and the goals of the department
- Able to maintain a cool head while managing competing priorities and a high volume of activity
- Ability to take direction and consolidate feedback
- Ability to prioritize, multitask, and work independently and in partnership with others
$23 - $29 an hour