PM Front Desk Manager at NFC Amenity Management – New York, New York

We are looking for a candidate who works well independently and thrives in a fast-paced environment. Making eye contact and being welcoming are essential. The pay for this full-time position is $27 per hour.

PM Manager Job Summary

Our AM & PM Managers work closely with the Lifestyle Director to provide the highest-quality services and programming for the neighborhood. This encompasses recruiting and training the clubhouse staff (front desk, fitness & spa), developing a robust fitness & spa program offering, and assisting with the successful execution of facility rentals & lifestyle programs. They will also provide a superior level of service to continually exceed the residents expectations and solidify that they made the right choice in their home purchase.

PM Manager Responsibilities & Duties

• Assist in hiring, training, and mentoring a clubhouse team that will follow the companys mission and brand standards. (Alongside Lifestyle Director)
• Supervise clubhouse staff, coordinate team meetings/trainings, and manage staff schedules to ensure desk coverage.
• Assist with payroll.
• Create operating systems and checklists to ensure a well-maintained, clean facility. Main point of contact for maintenance, repairs, and cleaning of the facility.
• Conduct thorough daily facility inspections and promptly communicate operational malfunctions to building management.
• Promptly answer, record, and complete all resident requests, phone calls, questions, or concerns. Coordinate all facility reservations.
• Facilitate contractor check-ins and check-outs, and cultivate relationships with the companys preferred vendors.
• Encourage all residents to participate in some or all of the monthly activities.
• Assist in preparing the community newsletter to inform residents, families, prospects, and referral sources about major events at the community.
• Stay abreast of industry standards, technology, and trends.
• Perform other duties as assigned that relate to the success of the property.
• The PM Manager position will not require working entirely at the front desk.
• Event Planning & Execution: Develop, market, and execute events and programs for residents of all ages, from educational workshops to resident social gatherings and neighborhood clubs.

Benefits

• Weekly Pay!
• Paid training.
• A long list of discounts and benefits is available to all employees.
• Cellphone and other reimbursements for some applicable positions.
• State-required healthcare benefits are available to qualifying employees in applicable areas.
• Medical, Dental, and Vision Coverage available to qualifying employees in applicable areas.
• Start earning generous paid time off on your first day.
• Career Development: We have many training courses in our NFC University that you can take to further your career while working with us.
• Short-Term Disability Income is offered to qualifying employees in applicable areas.

We frequently interview and hire for multiple properties, so location details, individual pay rates, and specific schedules can be discussed in the interview process. If we don't contact you right away, we'll have your information on file for our next round of interviews, so you only need to apply once. All employees must be legal to work in the US. Re-hire eligibility for former employees is determined by past employment performance and/or status.

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At the time of this ad, the position pays $27 per hour. Historically, it pays $27 per hour.