Sales Manager at North Island Nissan – Campbell River, British Columbia

North Island Nissan embodies the spirit of Campbell River – hardworking, authentic, and community-driven. Our dealership has earned a reputation for treating people right, both customers and coworkers. We take pride in helping our customers find vehicles that fit their lives on the island, from work trucks to family SUVs. Our close-knit team work collaboratively and supports each other through every busy day. If you’re looking to grow in a positive environment where your contribution truly matters, North Island Nissan is your next step.

Role Summary:

The Sales Manager is responsible for overseeing the daily operations of the dealership’s new and used vehicle sales department. This includes coaching and mentoring the sales team, driving performance to achieve targets, ensuring exceptional customer satisfaction, and supporting the overall profitability of the dealership. The ideal candidate is a strong leader with proven experience in automotive sales management, excellent communication skills, and a passion for helping both employees and customers succeed.

Key Responsibilities:

• Lead, motivate, and support the sales team to achieve individual and departmental sales goals.
• Recruit, train, and develop sales staff, ensuring ongoing professional growth and high performance.
• Monitor and manage the sales process, including lead management, follow-up, and closing ratios.
• Work closely with the Finance & Insurance team to maximize profitability while maintaining customer satisfaction.
• Develop and execute sales strategies and marketing initiatives in partnership with dealership leadership.
• Ensure compliance with all regulatory requirements, company policies, and brand standards.
• Monitor inventory levels and collaborate with the GM/GSM on ordering, pricing, and merchandising.
• Handle customer escalations and resolve concerns in a professional and timely manner.
• Track, analyze, and report on key sales metrics to identify opportunities for improvement.
• Promote a positive team culture that aligns with the values of the Steve Marshall Group.

Qualifications & Requirements:

• Minimum 3–5 years of automotive sales management experience (or equivalent sales leadership role in a related industry).
• Proven track record of meeting or exceeding sales targets.
• Strong leadership skills with the ability to coach, mentor, and inspire a team.
• Excellent communication, negotiation, and customer service skills.
• Proficient in CRM systems, dealership management software, and Microsoft Office Suite.
• Strong business acumen with the ability to analyze data and make informed decisions.
• Valid driver’s license with a clean driving record.

If you believe you’d be a great fit for this role and our team, we’d love to hear from you! Please submit your resume for consideration. We sincerely thank all applicants for their interest — however, only those selected for an interview will be contacted.

We are proud to be an equal opportunity employer committed to creating a workplace that is welcoming, inclusive, and respectful. All employment decisions — including recruitment, hiring, training, promotion, and compensation — are made without regard to race, colour, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, genetic information, or any other protected characteristic under applicable law.

We believe diversity and inclusion make our team stronger, and we’re dedicated to fostering an environment where every employee feels valued, supported, and empowered to succeed.

If you require an accommodation during the selection process, please let us know. We will work with you to ensure your needs are met in accordance with applicable laws.