Courtyard Fort Lauderdale SW Miramar - Front Desk Agent in Miramar, Florida at Aimbridge Hospitality
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Job Description
Join Our Team as a Front Desk Agent!
The Front Desk Agent is the ultimate guest experience gurumastering the art of warm welcomes, smooth check-ins, and friendly farewells. Youre the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.
KEY SKILLS/RESPONSIBILITIES
- Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether its a quick question or a big request, youre all about making their stay unforgettable.
- Communication Champ: You know how to get the message acrossclearly, confidently, and with a smile. Whether its chatting with guests or coordinating with the team, you keep things flowing smoothly.
- Quick-Thinking Problem Solver: When challenges pop up, youre already on it. You think fast, act smart, and turn potential hiccups into happy endings.
- Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork.
EDUCATION & EXPERIENCE
- High school diploma or equivalent; experience in a hotel or related field preferred.
- Familiarity with hotel management software and Microsoft Office suite.
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
- Now offering Daily Pay! Ask your Recruiter for more details
- Medical, Dental, and Vision Coverage
- Short-Term and Long-Term Disability Income
- Term Life and AD&D Insurance
- Paid Time Off
- Employee Assistance Program
- 401k Retirement Plan
PROPERTY INFORMATION:
Conveniently located just east of I-75, the Courtyard Fort Lauderdale Miramar hotel is in the heart of South Floridas top attractions including Hard Rock Stadium and Sawgrass Mills Outlet Mall. Nearby companies include FBI Regional HQ, Comcast, Royal Caribbean and Humana. Our Miramar hotel features a spacious, modern lobby with interactive GoBoard, free WiFi, outdoor patio surrounded by tropical landscaping, 24-hour gym and 24-hour Market. Each of our stylish hotel rooms feature flat-screen TVs with premium cable, flexible workspaces and lush Marriott bedding. Guests can start their day right with a cup of fresh-brewed Starbucks and delicious made-to-order breakfast or unwind after a long day at our onsite Bistro and bar. We invite our guests to relax and soak in the Florida sun by upgrading to a room with a private balcony or head down to the outdoor pool and relax on the chaise lounges.
Application deadline for Colorado positions: