Librarian I in Leonardtown, Maryland at St Marys County Library

Librarian I

Job Summary

Provides friendly, high quality customer service to Library customers under the direction of the Assistant Branch Manager, Information Services or Assistant Branch Manager, Youth Services. Performs a variety of information, reader’s advisory, collection, programming, and outreach duties.

Core Job Functions

• Assists customers in finding answers to a broad range of questions using Library resources and databases
• Guides customers in selecting appropriate materials for reading/viewing/listening
• Assists customers with technology-related questions and issues
• Plans and presents Library-related programs, events, classes, and tours
• Spends time on the Library floor:
• Assisting customers at their point of need
• Merchandising: straightening books and displays, cleaning up, and maintaining a presentable atmosphere
• Monitoring the Library to maintain a safe space

• Assists with circulation and interlibrary loan procedures
• Develops and maintains a portion of the Library’s collection
• Resolves customer concerns about Library policies, procedures, and rules
• Participates in branch or system wide work teams
• Assembles and arranges displays of materials to support popular topics
• Represents the Library at one or more outreach events each calendar year
• Supports innovation by embracing change, being flexible, and anticipating customers’ needs
• Demonstrates initiative by being a self-starter, rethinking processes, and effectively solving problems
• Demonstrates a commitment to teamwork by being an effective communicator and engaging in respectful and productive work relationships
• Participates in workshops or trainings as requested
• Participates in the Library Associate Training Institute or attends Library and Information Science classes
• May:
• Supervise volunteers
• Proctor exams
• Assist with Library reports and statistics
• Serve as the Person in Charge by handling customer complaints and resolving facilities issues
• Provide Library services to special populations
• Attend professional meetings, maintain membership in professional organizations, and participate in their activities
• Performs other duties and participates in special projects, as assigned

Knowledge, Skills, and Abilities

Knowledge of:

• Technological systems and their uses as described under Level 3 – Information Staff Technology Competency (see Technology Competencies)
• General interest in reading and literature, and an awareness of trends in popular culture as well as current news events as they relate to customer interests and needs

Ability to:

• Learn St. Mary’s County Library policies and procedures
• Communicate effectively with colleagues, Library trustees, local government elected and appointed officials, community leaders, vendors, and citizens
• Operate relevant computer systems (including hardware and software), current audio-visual equipment, and office machines
• Use common sense and good judgement
• Travel throughout the system and community, work a variety of schedules that include evenings and weekends, and accept system-wide transfers

Skills:

• Excellent communication skills, both in writing and orally
• Excellent customer service skills
• Excellent decision-making and problem solving skills with emphasis on personal responsibility and willingness to deal with issues at hand

Training and/or Education

Bachelor’s Degree

Experience

Two years or more of customer service experience or equivalent training, education and/or experience.

Licenses or Certificates

Must complete the Library Associate Training Institute (LATI) from the Maryland State Library or 9 hours of formal academic course work in library science within two years of hire.

Physical Demands

Work requires light physical effort in the handling of materials or boxes in non-strenuous work positions not to exceed 30 pounds and/or standing and/or walking 75%+ of the time.

Work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices or meeting rooms, e.g., use of safe work place practices with office equipment, and/or avoidance of trips and falls.

FLSA Classification

Non-Exempt

Grade

4

The above job description is not intended as, nor should it be construed as, exhaustive of all responsibilities, skills, efforts, or working conditions associated with this job.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this job.

Revised 11/2018

Job Closing Date: May 24, 2026, 11:59PM

Bachelor's Degree REQUIRED

Position: Librarian I

Grade: Grade 4, Step 1

Benefits: Annual/Sick/Personal/Floating Holiday Leave, Life & LTD Insurance, State Retirement 403b Plan

Optional: Health, Dental, Vision Insurance options, Supplemental Insurance, 457 Retirement Plan, Credit Union Membership

Location: Leonardtown Library

Hours: 35/week

Schedule: Monday-Wednesday 9am-5pm, Thursday 12pm-8pm, Friday 9am-5pm, Rotating Saturdays

All resumes will be reviewed after the closing date. Notifications will be sent out after review.