Sandwich Maker in Ithaca, New York at ITH Hospitality

About the Role:

The Sandwich Maker plays a vital role in delivering high-quality, fresh, and delicious sandwiches to customers in a fast-paced food service environment. This position requires attention to detail to ensure each sandwich is prepared according to specific recipes and customer preferences, maintaining consistency and food safety standards. The role also involves interacting with customers, taking orders accurately, and handling transactions efficiently at the cash register. The Sandwich Maker contributes to a positive customer experience by working collaboratively with team members and maintaining a clean and organized workspace. Ultimately, this position supports the overall success of the food service operation by combining culinary skills with excellent customer service and operational efficiency.

Benefits:

• Up to 56 hours of paid sick time at management pay rate; unused hours convert to additional paid vacation time.
• Affordable health and dental insurance available, with employer contributions.
• Ability to rotate weekends off in coordination with the management team to ensure peak coverage is successfully maintained.
• Eligible for 401(k) plan after one year of employment, with 100% employer match up to 4% of annual earnings.

Minimum Qualifications:

• Basic experience or familiarity with operating a cash register.
• Ability to follow detailed food preparation instructions and maintain hygiene standards.
• Strong communication skills to interact effectively with customers and team members.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• Legal authorization to work in the United States.

Preferred Qualifications:

• Previous experience in a food service or sandwich preparation role.
• Knowledge of food safety and sanitation practices (e.g., ServSafe certification).
• Experience handling cash and operating point-of-sale (POS) systems.
• Ability to multitask and manage time efficiently during busy periods.
• Customer service training or experience.

Responsibilities:

• Prepare sandwiches and other menu items according to established recipes and customer specifications.
• Operate the cash register to process customer orders and payments accurately and efficiently.
• Maintain cleanliness and organization of the food preparation area, adhering to health and safety regulations.
• Assist in stocking ingredients and supplies to ensure availability during service hours.
• Provide friendly and prompt customer service, addressing customer inquiries and special requests.

Skills:

The required skill of cash register operation is essential for processing customer orders and payments accurately, ensuring a smooth transaction experience. Daily work involves using this skill to handle various payment methods and provide receipts, which supports efficient service flow. Preferred skills such as knowledge of food safety and prior food service experience enhance the ability to prepare sandwiches that meet quality and safety standards. Strong communication and multitasking skills are used to manage customer interactions and maintain productivity during peak hours. Together, these skills enable the Sandwich Maker to deliver excellent customer service while maintaining operational efficiency and food quality.