Retail Store Manager in Mountain Lake Park, Maryland at Freedom Ag & Energy Cooperative Inc

Retail Store Manager About Freedom Ag & Energy Freedom Ag & Energy (FAE) is a farmer-owned cooperative serving communities across Virginia, West Virginia, and Maryland. We provide agricultural products, home and garden supplies, pet and animal health products, outdoor recreation items, and a rapidly growing energy division serving both residential and commercial customers.

Position Summary As our Retail Store Manager, you will be responsible for the efficient daily operations of a Freedom Ag & Energy local farm supply, managed co-op, petroleum and retail service center. Drives profitability by providing leadership and direction to FAE team members in the areas of customer service, sales and merchandising, and operational excellence. Rely on extensive knowledge of retail operations and industry best-practices to accomplish goals.

Key Responsibilities Department Focus
Execute a strategic retail operations plan for customer service, sales and volume building
Manage showroom merchandising, ensure adequate merchandise
Direct daily operations optimizing resources to achieve profitability targets
Inventory management, budgeting and expense control Customer and Product Focus
Promote the FAE brand and business philosophy
Handle escalated customer inquiries
Develop and maintain open lines of communication with local civic leaders,
Direct and perform field sales Leadership
Lead the development of a highly effective team
Foster employee engagement by establishing clear performance objectives
Establish a staffing plan designed to meet seasonal volume and budget needs
Oversee the hiring process Safety
Direct and prioritize safety initiatives.
Maintain a clean, safe facility to meet OSHA and EPA regulations
Promote and monitor employees for safe performance.

Qualifications Required
Education: Requires a bachelors degree in business management or related field. A combination of completed coursework and relevant experience may be considered in lieu of degree. Preferred
Minimum of five (5) years of related experience in agribusiness, plant science, refined fuels, livestock / pet care, or related industry.
Requires a minimum of two (2) years in a leadership role.
Prefer previous experience managing daily business operations.

Skills & Competencies
Strong work ethic and reliability
Good communication and customer service ability
Perform data analysis and utilize results to optimize performance and increase profitability
Maintaining composure while managing conflict and stressful situations
Work extended hours to meet business demands
Travel 10-20% of the time, will vary based on location
Commitment to safety and compliance

Benefits Competitive Wages & Generous Paid Time Off 401k with Employer Contributions Medical, Life, AD&D, STD, LTD, Dental, & Vision Insurance with Optional Health Spending Account (HSA) Team Member Health/Wellbeing Programs Employee Discount