Water Meter Customer Service Mechanic Night Truck Lead in Chesapeake, Virginia at City of Chesapeake Human Resources
Recently UpdatedSalary: $36734 - $54642Industry: Government/Civil ServiceJob Function: Facilities
City of Chesapeake Human Resources
Chesapeake, Virginia, 23322, United States
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Job Description
Working Title of Vacant PositionWater Meter Customer Service Mechanic Night Truck Lead
Job Type: Full Time
Posting Type: Public
Number of Vacancies: 1
Department: PUBLIC UTILITIES
Division: PUB UTIL BUS/CUST SVC
Requisition Number: 202663
Number of hours worked per week: 40+
Work Schedule: Monday-Friday 12pm to 8:30pm or until all assigned work is complete. Some overtime mandatory. Some Saturdays. Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies. | Rarely- Less than 1 hour per week.
Work Site Location: Chesapeake VA
Position Driving Requirement: R - Routine
Pay Basis: Semi-Monthly
Advertised Salary:
Job Description:
The Customer Service Mechanic plays a vital role in the field operations of the Department of Public Utilities. This position handles a range of duties during and after City Hall hours, serving as a first responder for water-related customer concerns. From inspecting leaks and performing emergency water shutoffs to supporting meter reading and maintenance, the Customer Service Mechanic is essential to ensuring safe, accurate, and dependable service.
The City of Chesapeake offers an exceptional range of benefits. Please browse our Benefits Brochure for a full list of benefits and employee perks.
Required Qualifications:
Preferred Qualifications:
Job Open Date: 06/10/2026
Job Close Date: 06/24/2026
Open Until Filled: No
Special Instructions to Applicants:
Job Type: Full Time
Posting Type: Public
Number of Vacancies: 1
Department: PUBLIC UTILITIES
Division: PUB UTIL BUS/CUST SVC
Requisition Number: 202663
Number of hours worked per week: 40+
Work Schedule: Monday-Friday 12pm to 8:30pm or until all assigned work is complete. Some overtime mandatory. Some Saturdays. Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies. | Rarely- Less than 1 hour per week.
Work Site Location: Chesapeake VA
Position Driving Requirement: R - Routine
Pay Basis: Semi-Monthly
Advertised Salary:
Starting Range: $36,734 – $54,642
*Salary based on experience and qualifications.
*Salary based on experience and qualifications.
Job Description:
This position is located at 432 Shea Drive, Chesapeake VA.
Are you mechanically inclined? Enjoy problem-solving? Prefer working outdoors?
If so, the Customer Service Mechanic position may be the perfect fit for you!
Are you mechanically inclined? Enjoy problem-solving? Prefer working outdoors?
If so, the Customer Service Mechanic position may be the perfect fit for you!
The Customer Service Mechanic plays a vital role in the field operations of the Department of Public Utilities. This position handles a range of duties during and after City Hall hours, serving as a first responder for water-related customer concerns. From inspecting leaks and performing emergency water shutoffs to supporting meter reading and maintenance, the Customer Service Mechanic is essential to ensuring safe, accurate, and dependable service.
Key Responsibilities:
- Respond promptly to customer service requests, including leak inspections and emergency water shutoffs.
- Assist day mechanics with repairs, maintenance, and installations as needed.
- Support meter reading operations, including performing re-reads and route assistance.
- Conduct water meter changes and turn water services on or off for residential and commercial customers.
- Maintain accurate records of all work completed and submit reports to supervisor at the end of each shift.
- Provide courteous and professional customer service while addressing water-related concerns.
- Drive and maintain a city-issued vehicle in accordance with city policies.
Working Conditions & Requirements:
- Work is performed primarily outdoors in varying weather conditions.
- Must be able to work independently and manage time effectively to complete all assigned tasks each night, regardless of duration.
- Some Saturday shifts are required.
- Must be available to respond during severe weather events, emergencies, or other critical situations as directed by the department.
The City of Chesapeake offers an exceptional range of benefits. Please browse our Benefits Brochure for a full list of benefits and employee perks.
Required Qualifications:
VOCATIONAL/EDUCATIONAL REQUIREMENTS: Requires high school diploma or GED and any combination of education and experience equivalent to satisfactory completion of one year of college education.
EXPERIENCE REQUIREMENTS: In addition to satisfying the vocational/education standards, this position requires a minimum of one month of related, full-time equivalent experience.
SPECIAL CERTIFICATIONS AND LICENSES: Requires a valid driver’s license and a driving record that is in compliance with City Driving Standards.
SPECIAL REQUIREMENTS: Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies. Emergency operations support work and work locations may be outside of normal job duties.
EXPERIENCE REQUIREMENTS: In addition to satisfying the vocational/education standards, this position requires a minimum of one month of related, full-time equivalent experience.
SPECIAL CERTIFICATIONS AND LICENSES: Requires a valid driver’s license and a driving record that is in compliance with City Driving Standards.
SPECIAL REQUIREMENTS: Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies. Emergency operations support work and work locations may be outside of normal job duties.
Preferred Qualifications:
4–6 months of direct experience or related work in water meter customer service mechanic work.
Proficiency in using hand tools in a field or utility setting.
Experience in reading, servicing, or maintaining water meters, including route-based meter reading.
Familiarity with commercial-sized water meters and their operation.
Job Open Date: 06/10/2026
Job Close Date: 06/24/2026
Open Until Filled: No
Special Instructions to Applicants:
Thank you for your interest in a career with the City of Chesapeake! We are an exceptional place to live, learn, work, farm and play.
Please read the following instructions to ensure successful submittal of your application. Applications are only accepted through the online job portal. Persons requiring accommodations, please contact City of Chesapeake’s Human Resources Department at (757) 382-6492.
* Applications must contain your complete work history including job duties, dates of employment (start and end dates), hours worked, and employees supervised, if applicable.
* Application questions marked with an asterisk are required and must be answered in order to complete the application.
Failure to submit a complete application may result in loss of consideration.
Medical Marijuana:
In accordance with City policy, this position is deemed safety-sensitive. As such, applicants for this position are subject to pre-employment drug/alcohol testing after receiving a conditional offer of employment and may also be subject to random testing. This drug test includes testing for marijuana. Possession of a medical marijuana card will not excuse an applicant from the testing process; however, a test will not be considered positive for marijuana if a valid medical marijuana certification is presented unless the position requires a commercial driver’s license (CDL) or is a sworn law-enforcement officer/deputy.
Please read the following instructions to ensure successful submittal of your application. Applications are only accepted through the online job portal. Persons requiring accommodations, please contact City of Chesapeake’s Human Resources Department at (757) 382-6492.
* Applications must contain your complete work history including job duties, dates of employment (start and end dates), hours worked, and employees supervised, if applicable.
* Application questions marked with an asterisk are required and must be answered in order to complete the application.
Failure to submit a complete application may result in loss of consideration.
Medical Marijuana:
In accordance with City policy, this position is deemed safety-sensitive. As such, applicants for this position are subject to pre-employment drug/alcohol testing after receiving a conditional offer of employment and may also be subject to random testing. This drug test includes testing for marijuana. Possession of a medical marijuana card will not excuse an applicant from the testing process; however, a test will not be considered positive for marijuana if a valid medical marijuana certification is presented unless the position requires a commercial driver’s license (CDL) or is a sworn law-enforcement officer/deputy.
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Job Location
Chesapeake, Virginia, 23322, United States
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