Outside Sales at Wayne Tile Co Inc – Wayne, New Jersey

SUMMARY: This is a salaried plus commission based role selling products from manufactures to business and industrial establishments or individuals at sales offices, tile and flooring stores, showrooms, or customer's place of business.

DUTIES AND RESPONSIBILITIES

· Manage showroom display inventory making sure that all of the company’s wholesale dealers have the best product marketing mix in their showroom. Making time to set up, remove, and discard discontinued lines in entire territory. Looking for opportunities to grow foot print in the showroom and increase revenue, drive profit margin, and increase loyalty in dealer base.

· Handles inbound sales leads and convert these leads into sales.

· Overcomes technical and business objections of prospective customers and identifies if new customers are an ideal partner for the company.

· Provides product demos and customer training to qualified customers on request.

· Estimate date of delivery to customer, based on knowledge of own firm's production and delivery schedules.

· Builds and maintains customers’ relationships

· Works with dealers to keep account activities, pricing, product displays up to date.

· Monthly Sales Logs

· Monthly Expense Logs

· Creates custom marketing, draws up or layouts out custom boards for approved dealers.

Performs other related duties as assigned by management

QUALIFICATIONS:

· High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

· Experience building business relationships

· High level of motivation

• Acute attention to detail.

• Strong organizational skills.

• Commitment to excellence and high standards.

• Excellent written and verbal communication skills.

• Ability to understand and follow written and verbal instructions

· Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.

COMPETENCIES:

· Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.

· Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.

· Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.

· Business Acumen - Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals.

· Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.

· Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.

· Judgement - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.

· Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals.

· Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.

· Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.

PHYSICAL DEMANDS AND WORK ENVIORNMENT:

• Continually required to climb, balance, bend, stoop, kneel or crawl
• Continually required to talk or hear
• Continually required to lift/push/carry items more than 100 pounds
• Continually exposure to wet and/or humid conditions
• Continually required to drive a forklift to load work vehicle with samples.
• Continually required to drive a work van or work vehicle filled with companies marketing materials.

Medical, Dental, Vision insurance offered as well as 401k with employer match.