Health Unit Coordinator at Oregon Health & Science University – Portland, Oregon

Health Unit Coordinator

US-OR-Portland

Requisition ID: 2026-38300
Position Category: Hospital/Clinic Support
Job Type: AFSCME union represented
Position Type: Regular Full-Time
Posting Department: Adult Oncology
Posting FTE: 1.00
Posting Schedule: Evenings, variable, including weekends
Posting Hours: 3:00pm-11:30pm
HR Mission: Healthcare
Drug Testable: Yes

Department Overview

We are the Adult Medical-Surgical Oncology Inpatient Care Unit for OHSU. Our primary teams are Surgical Oncology, Medical Oncology, General Surgery, Bone Marrow Transplant, Neurological Oncology, Otolaryngology, Gynecology Oncology, and Radiation Oncology. We collaborate with PT/OT, Dietitians, Pharmacy, Social Work, Case Management, Speech and Language Pathologists and other members of the multidisciplinary health care team to provide exceptional care for our patients.

Function/Duties of Position

1 Demonstrate performance consistent with Departmental, Divisional and
Organizational expectations and core competencies; maintain confidentiality
and privacy of patient information; prioritize Health Unit Coordinator
responsibilities and seek consultation when needed; perform area specific
skills and follow established protocols; demonstrate fiscal accountability and
the effective use of resources

2 Prepare and maintain patient medical records; enter acuity of unit patients.
maintain unit census documents/boards, photocopy and fax documents.
maintain, order, and stock nursing unit supplies and resource materials; enter
billing data, open, sort and distribute mail; organize and maintain filing
systems: maintain logs and statistics related to unit operations; process
physician orders, as directed; Document in Soft Med.; prepare and maintain

3 Support patient and family centered care across the continuum through service
excellence: greet and screen visitors and provide information within unit defined standards; respond to call lights; provide unit orientation to patients
and families, health care team members, and visitors. Communicate in a
respectful, caring and non-judgmental manner; answer multi-line phones,
screen calls, transfer calls; schedule procedures and coordinate patient
transportation to ancillary appointments; communicate new orders to
appropriate staff; locate and page physicians and staff. Communicate with
home health, SNF, and equipment suppliers to coordinate the arrangements
for services as directed; obtain patient signatures as directed.
25%

4 Participate in performance improvement activities, check for presence or
absence of required documentation and follow-up with responsible parties.
collect and document quality data, as directed.
15%

5 Serve as resource for wireless communication devices: assume responsibility
for administration of wireless communications at the unit level: track wireless
badges and batteries, assign bar code to new users, add new users to Nurse
Call as appropriate, notify ITG of neeed for training registration. Serve as
resource for the integrated health record to include: first line support for
questions; resport problems to support desk; desseminate updates and
informaiton to staff; maintain competencies in current electronic health record
workflows.
15%

6 Assume responsibility for professional/ job related development, knowledge
of advances in technology, use of new equipment and appropriate application
of hospital systems; maintain knowledge base essential to the role of Health
Unit Coordinator.
5%

7 Participate in maintaining a safe environment of care, to include: daily unit
rounds and posting EC Highlights. Support Infection Control measures, to
include: auditing compliance with Isolation, Hand Hygiene and TB testing.
Administer unit-level fit-testing. Recognize and respond to emergent
situations
5%

8 Other duties as assigned

Required Qualifications

• High school diploma or equivalent.
• One year of clerical experience in a health care environment or equivalent combination of experience and training that would provide the knowledge and skills listed below.
• Basic knowledge of medical terminology, abbreviations and symbols.
• Ability to read, write and speak fluent English.
• Basic math skills.
• Demonstrated computer skills
• Demonstrated customer service skills
• Ability to prioritize and multi-task.
• Ability to perform the job duties with or without accommodation.

Preferred Qualifications

• Previous hospital or clerical experience
• Customer service related experience
• National Health Unit Coordinator certification

Additional Details

Benefits:

• Two raises per year – One at anniversary date and one across the board annual increase
• Vacation- up to 200 hours per year depending on length of service
• Medical, Dental, and Vision Insurance- Covered 100% for full-time employees and 88% for dependents, and $25K of term life insurance provided at no cost to the employee
• Flexible spending accounts & Health savings account options
• Retirement Plans: Oregon PERS Plan or employer matching plans like 403b,401a, and 457b
• Sick Leave- up to 96 hours per year
• 8 paid holidays per year
• Substantial Tri-met and C-Tran discounts
• Tuition Reimbursement
• Employee Assistance Program (EAP)
• Public Student Loan Forgiveness eligibility
• Onsite Childcare Service & Gym
• Health & Wellness Program
• Career Center