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Clinical Support Assistant at Portland, OR (Waterfront) – Portland, Oregon

Portland, OR (Waterfront)
Portland, Oregon, 97219, United States
Posted on
Job Function:General BusinessEmployment Type:Full-Time

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About This Position

Overview

Key Responsibilities & Performance Standards

Administrative Support

  • Process incoming/outgoing faxes (labeling, records requests, upload refill requests, etc.)
  • Scanning/Faxing
  • DME paperwork management
  • Track and stock patient paperwork and brochures, including OB Packets
  • Incoming/Outgoing Mail
  • Use of Microsoft Office—Outlook
  • Letters – Track & Generate No Show and New Patient Letters
  • General high-level clerical and project support
  • Document legibly, concisely and accurately

Clinical Support

  • Assisting Back Office with exam room turnover
  • Rooming patients
  • Stock exam rooms and monitor for expired supplies
  • In Basket support
  • Maintains knowledge of life safety, patient safety, fire and electrical safety and disaster plan
  • Sentact duties/compliance
  • Assist with maintaining vaccine/supply inventory


Responsibilities

  • High school diploma or equivalent, AND
    One year of experience with high volume contact with the public;
  • OR 6 months of medical office experience, with high volume contact with patients
    Fluency in written and spoken English.
  • Must be able to communicate effectively verbally and in writing. Excellent telephone communication skills.
  • BLS/CPR within six weeks of hire and then maintained without interruption.
  • Qualifications

    • Fluency in written and spoken English.
    • Must be able to communicate effectively verbally and in writing. Excellent telephone communication skills.
    • Extensive computer skills including MS Office and Windows required.
    • Excellent customer service skills, and ability to multi-task in a fast-paced environment required.
    • Must be detail oriented and have good organizational skills.
    • Must be able to demonstrate excellent customer service skills and communication skills, including both written and verbal.
    • Must have good grammar skills.
    • Must have a demonstrable record of reliable attendance, punctuality, and proven successful performance at past and present employers.
    • Must be able to work both with a team and independently.
    • Experience working with an electronic medical record system.

    Job Location

    Portland, Oregon, 97219, United States

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