Clinical Support Assistant at Portland, OR (Waterfront) – Portland, Oregon
Portland, OR (Waterfront)
Portland, Oregon, 97219, United States
Posted on
Job Function:General BusinessEmployment Type:Full-Time
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About This Position
Overview
Key Responsibilities & Performance Standards
Responsibilities
High school diploma or equivalent, AND
One year of experience with high volume contact with the public; OR 6 months of medical office experience, with high volume contact with patients
Fluency in written and spoken English. Must be able to communicate effectively verbally and in writing. Excellent telephone communication skills. BLS/CPR within six weeks of hire and then maintained without interruption. Qualifications
Key Responsibilities & Performance Standards
Administrative Support
- Process incoming/outgoing faxes (labeling, records requests, upload refill requests, etc.)
- Scanning/Faxing
- DME paperwork management
- Track and stock patient paperwork and brochures, including OB Packets
- Incoming/Outgoing Mail
- Use of Microsoft Office—Outlook
- Letters – Track & Generate No Show and New Patient Letters
- General high-level clerical and project support
- Document legibly, concisely and accurately
Clinical Support
- Assisting Back Office with exam room turnover
- Rooming patients
- Stock exam rooms and monitor for expired supplies
- In Basket support
- Maintains knowledge of life safety, patient safety, fire and electrical safety and disaster plan
- Sentact duties/compliance
- Assist with maintaining vaccine/supply inventory
Responsibilities
One year of experience with high volume contact with the public;
Fluency in written and spoken English.
- Fluency in written and spoken English.
- Must be able to communicate effectively verbally and in writing. Excellent telephone communication skills.
- Extensive computer skills including MS Office and Windows required.
- Excellent customer service skills, and ability to multi-task in a fast-paced environment required.
- Must be detail oriented and have good organizational skills.
- Must be able to demonstrate excellent customer service skills and communication skills, including both written and verbal.
- Must have good grammar skills.
- Must have a demonstrable record of reliable attendance, punctuality, and proven successful performance at past and present employers.
- Must be able to work both with a team and independently.
- Experience working with an electronic medical record system.
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Job Location
Portland, Oregon, 97219, United States
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