Association Manager at McKinley Homes – Norcross, Georgia

We are seeking an experienced Portfolio Manager to join our team. The ideal candidate will be responsible for managing a portfolio of properties and must have prior experience in collaborating with Developer/Declarant communities, demonstrating a thorough understanding of the unique challenges and requirements associated with such environments.
Responsibilities:

1. Developer/Declarant Community Management:
   • Utilize previous experience in managing Developer/Declarant communities to navigate the specific challenges and requirements associated with such properties.
   • Foster positive relationships with developers, declarants, and other relevant parties to ensure smooth collaboration and adherence to community guidelines.
2. Property Operations Management:
   • Oversee the overall management of the HOA community, including residential units, common areas, amenities, and facilities.
   • Coordinate with vendors and contractors for maintenance, repairs, and improvements to ensure the property is well-maintained and aesthetically pleasing.
   • Respond promptly to maintenance requests and resolve issues efficiently.
3. Monthly Property Inspections:
   • Conduct regular, thorough inspections of assigned properties to ensure compliance with established standards and identify any maintenance or compliance issues.
   • Document inspection findings, communicate observations to relevant stakeholders, and coordinate necessary corrective actions.
4. Financial Management:
   • Develop and manage the HOA budget in collaboration with the HOA board.
   • Collect and process HOA dues and fees, ensuring timely payments and accurate financial records.
   • Provide regular financial reports to the HOA board and stakeholders.
5. Resident Relations:
   • Serve as the primary point of contact for residents' inquiries, concerns, and feedback.
   • Foster positive relationships with residents, addressing their needs and resolving conflicts in a professional and courteous manner.
   • Keep residents informed about community news, events, and updates.
6. Rules and Compliance:
   • Enforce community rules, covenants, and bylaws to maintain a harmonious living environment for all residents.
   • Work with the HOA board to develop and update community policies as needed.
   • Address violations and take appropriate actions to ensure compliance.
7. Meeting and Communication:
   • Organize and attend regular HOA board meetings, preparing meeting agendas and taking minutes.
   • Communicate effectively with the HOA board, residents, and vendors regarding property-related matters and community updates.
8. Vendor and Contractor Management:
   • Establish and maintain relationships with vendors and contractors to obtain quality services and competitive quotes.
   • Review and approve vendor contracts and service agreements.
9. Records and Documentation:
   • Maintain accurate records, including financial documents, resident communication, and property-related data.
   • Ensure all relevant documents, contracts, and records are properly organized and easily accessible.

Note: This position requires an in-office presence from Monday to Friday, 9:00 am to 5:00 pm. Remote work is not available.