Sales Counter Representative at Alter Trading Corp – Des Moines, Iowa
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About This Position
JOB DESCRIPTION
Position: Counter Sales | Facility: Wrench ‘N Go |
Reports to: Manager | Date: December, 2024 |
Summary Assists customers both in person and on the phone with purchase of parts. |
Greets and screens customers, vendors and other visitors including staff. Answers general questions and directs to areas in the facility or specific individuals.
- Answers incoming telephone calls in a timely and courteous manner. Identifies caller’s needs and responds by giving both general and specific information and products and prices.
- Processes payment for parts, handling cash, credit cards, etc.
- Inspects both inbound and outbound customers for parts and tools.
- Maintains a presentable showroom.
- Other responsibilities as assigned.
Safety: Must wear appropriate PPE when in the production areas. Failure to follow company standards regarding safety, may result in loss of position. |
Requirements: High school diploma or GED required. Excellent customer service skills necessary. Must have prior experience in a retail environment preferably in an auto parts area. Ability to handle cash register preferred. |