Medical Office Assistant in Vancouver, British Columbia at WELL Health Technologies Corp

Entity: WELL Health Medical & Longevity Centres

Position: Medical Office Assistant (MOA)

Type: Full Time

Location: Vancouver

Pay: $20 - $22 CAD per hour

About the Company:

WELL Health Medical & Longevity Centres is a rapidly growing state of the art diagnostic imaging and preventative screening clinic. We provide a full range of advanced diagnostic imaging modalities as well as full health screening solutions for executives, employers, and health conscious individuals. We embrace a patient centered approach, tailoring health solutions to our clients, and committing to delivering an exceptional client experience. We are looking for a friendly, empathetic and enthusiastic candidate to join our team as a Medical Office Assistant within our Executive Health division.

Position Summary:

The Medical Office Assistant is a qualified individual charged with the responsibility of clinical and administrative duties under the supervision of a physician and direction of the physician and/or Clinic Manager to assist in patient care and administration.

What you will be doing:

• Coordinating patient care through the clinic: checking in, prepping, escorting to exam rooms, preparing exam or treatment rooms, answering questions, providing post-appointment service, monitoring the waiting room
• Facilitating patient flow by notifying technicians and physicians of patients’ arrival, being aware of delays, and communicating with patients and clinical staff
• Answering and routing inquiries by phone, email and in person in a helpful, respectful and efficient manner
• Maintaining appointment schedule and managing recalls
• Maintaining electronic medical record, entering patient demographics and performing tasks such as scanning, linking, and uploading documents
• Collecting payments and providing receipts, following up on unpaid invoices periodically
• Generating administrative reports
• Ensuring exam rooms are stocked appropriately and that they are ready for next patient
• Assisting physicians when requested
• Always protecting patient confidentiality
• Keeping the reception area clean and organized
• Cleaning and sterilizing materials and instruments when needed
• Performing all other related clinical, administrative tasks or special tasks as required

You have:

• Works well in a team environment, as well as independently
• Above-average telephone etiquette and the ability to talk to patients in an understanding and caring manner
• Phenomenal multi-tasker
• Outstanding organizational and customer service skills
• Excellent English communication skills: grammar as well as spoken English
• A team player capable of interacting professionally with staff and physicians
• Skilled using Microsoft Office and open to learning new technology and platforms
• Minimum education: Medical Office Assistant Certificate or equivalent experience a must.
• Experience using an Electronic Medical Records system such as OSCAR is an asset

The salary offered for this position falls within a specified salary range and will be determined based on a variety of factors, including but not limited to the candidate's experience, qualifications, skills, and the specific needs of the organization.

At WELL, we believe in fair and equitable compensation, and our goal is to offer a competitive salary that reflects the value and expertise of the selected candidate.

WELL is committed to supporting a diverse, inclusive, and accessible workplace. We welcome and celebrate the diversity of applicants and team members across ability, race, gender identity, sexual orientation, and perspective. We strive to create an inclusive workplace where differences are celebrated and fuel our success – this is the WELL Way!

WELL has been independently certified as a Great Place to Work® by Great Place to Work Institute® Canada, an achievement that reflects the company’s strong commitment to creating a workplace culture centered on trust, inclusivity, and employee well-being, aligning with its ‘Healthy Place to Work’ ESG strategy pillar.

Want Read more about us: https://stories.well.company/