System Specialist II (SLS) in Phoenix, Arizona at Bosch Building Technologies North America

Job Summary: This role is responsible for inspecting, testing, and maintaining fire and life safety systems,
including fire alarms, sprinkler systems, fire extinguishers, and kitchen hood suppression systems, while
ensuring inspections are completed accurately and in compliance with required procedures. The specialist
also serves as the primary customer contact on-site, documents inspection results and deficiencies,
provides timely reporting, supports sales and estimating efforts, and completes all required administrative
and service documentation.

Responsibilities:

• Conduct the inspecting, testing, and maintenance of fire suppression systems, including but not
  limited to, Fire Alarm, Fire Sprinkler, Fire Extinguisher, and Kitchen Hood systems.
• Ensure the entire scope of the inspection is executed appropriately.
• Engage and communicate with the customer while on-site, checking in and out, ensuring the
  customer is taken care of, and all questions have been addressed.
• Provide and upload accurate inspection reports to Building Reports within 24-hours of an
  inspection being completed.
• Provide and upload picture(s) to Building Reports when finding a system or device that fails
  inspection or is in need of service.
• Complete a weekly closeout email detailing the inspections performed that week and any items
  that need immediate attention.
• Provide information and support to the inside sales position when applicable.
• Complete time sheets, service work orders, expense reports, and other paperwork required for this
  position in an accurate and timely manner.
• Assist sales team during estimating phase including potential system demonstrations when
  applicable.
• Other duties as assigned.

Required Qualifications:

• Minimum of a high school diploma.
• At least 2 years of experience of testing and inspecting Fire Alarm and Fire Sprinkler Systems.
• An understanding of computer operating systems, including the MS Office Suite of products.
• Clear and concise ability to communicate verbally and in writing.
• Ability to understand empathetically the issues and perceptions of others and to creatively and
  successfully work through these issues to achieve successful outcomes and customer and employee
  satisfaction.
• Ability to successfully pass background check in accordance to customers requirements.
• Willingness and ability to travel within the state, including overnight stays.
• Availability to work nights and some weekends as required.

Preferred Qualifications:

• Two-year technical degree in related studies.
• At least 5 years of experience with testing and inspecting Fire Alarm and Fire Sprinkler Systems;
  including Kitchen Hoods, Backflows, Clean Agent Systems, Pre-Action Systems, Fire Pumps, and Fire
  Hydrants.
• Experience with Building Reports software.
• Experience with EST fire alarm panels.
• Experience installing and/or repairing Kitchen Hood systems.
• NICET, CSA, or other certifications in the Fire and Life Safety industry.
• Willingness and ability to participate in an on-call rotation if qualified.

Physical Demands:

In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of the job.

• While performing the duties of this job, the employee is regularly required to stand, climb, walk, sit, push, pull, squat, crawl, and stoop. The employee is regularly required to use hands to finger, handle, feel objects, and type on keyboard; reach with hands and arms; talk and hear. Specific vision abilities required by the job include close vision, distance vision, depth perception, and the ability to adjust focus. The use of power tools will be required to effectively perform this position. The employee must occasionally lift and/or move up to 50 pounds and may be required to work at heights over 1.8m (6 feet)

Working Conditions:

In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job.

• While performing the duties of this job, the employee will be exposed to outdoor weather conditions, work on job sites, may be required to travel to and from job site locations, may work in a typical office environment, and is occasionally exposed to construction equipment. The noise level in the work environment is usually moderate. Confined space entry may be required. High work may be required.

Equal Employment Opportunity Statement
This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

Equal Opportunity Employer, including disability / veterans.

All your information will be kept confidential according to EEO guidelines.

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Reasonable Accommodations
If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, you can reach out to our HR team for support at AskHR.BT-NA@bosch.com. Please note our HR representatives do not have visibility of application or interview status. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this job

Indefinite U.S. work authorized individuals only. Future sponsorship is unavailable. U.S. work authorized individuals only.