Educational Consultant in Tokyo, Tokyo at Oxford University Press

Job Title: Educational Consultant
Location: Tokyo, Tokyo, JP, 108-8386
Salary: Dependent on skills and experience
Division: English Language Teaching
Department: Japan

Job Description:

About the Role

We are looking for a talented Educational Consultant to join our team who will be responsible for maintaining existing sales and prospect new opportunities within assigned territories across Japan; and to provide consultation service to customers, in order to grow sales and develop the OUP brand in the market.

Key Responsibilities:

Institutional visiting

• Contact customers by direct visiting, virtual meetings, phone and email to assess needs, position appropriate materials and close sales.
• Maintain existing institutional adoptions and prospect new sales by setting up and executing appropriate visits and events (e.g. presentations, teacher training and book fairs) in your territories, within budget.
• Plan activities for each year by month and week. Report on this plan each month in 1:1 meetings to inform your manager of your activity and reflect on your performance.

Key account management

• Identify new prospects and develop existing accounts to build long-term business partnerships and grow market share.
• Position integrated offers of materials and services to create market-leading educational solutions.

CRM database management

• Timely and accurate input and update of institution, contact and adoption data in CRM database.
• Data extraction and manipulation to enable planning and reporting of sales activity.

Event attendance

• Attend large promotional events like JALT national conference and Oxford Teachers Workshops.
• Organise and attend small promotional events in own territories.
• Staff smaller events organised by Marketing as required.

Product knowledge

• Ensure excellent product knowledge of OUP ELT materials both through training provided and own product study.
• Build knowledge of competitor ELT materials both through training provided and own product study.
• Maintain knowledge of current ELT pedagogy both through training provided and own study.

Market knowledge

• Research territories to be aware of existing and potential adoptions and new business opportunities.
• Be aware of general market trends, conditions, activities and opportunities

Customer service

• At all times maintain an appropriate, professional relationship with customers, ensuring a positive image of OUP and of you as the company representative.
• Business attire at all times in the presence of customers. When customers are not present dress code is business casual.

Trade visiting

• Visit university bookshops to obtain adoption data and maintain customer relations.
• Contact booksellers to confirm adoptions and provide post-adoption support where required.
• Occasional bookshop and distributor visiting in local territories.

About You

Essential:

• Experience of and interest in English language education
• Bachelor degree or above
• Excellent command of both written and spoken English and Japanese
• Proficient in MS Office
• Able to demonstrate initiative, work independently and challenge oneself
• Holder of valid driving licence

Desirable:

• Knowledge of ELT market/publishing industry in Japan preferred

We are committed to supporting diversity in our workforce, and ensuring an inclusive environment where all individuals can thrive. We seek to employ a workforce representative of the markets that we serve and encourage applications from all.