Behavioral Health Technician in Napa, California at Archway Recovery Services Inc

Behavioral Health Technician

Status: Non Exempt

Department: Residential

Compensation Grade: $22 - $29

Rate of Pay & Frequency: Biweekly

Direct Supervisor: Residential Services Manager

Regular Schedule: Mon-Fri; 2PM-10:30PM

Training Schedule: All new hires are required to complete three (3) consecutive weeks of mandatory training before transitioning to their regular assigned work schedule. Following successful completion of the three-week training period, employees will transition to their regularly assigned work schedules.

Week 1 – New Hire Orientation

• Location: Archway Recovery Services Headquarters, Fairfield, CA
• Days: Tuesday through Friday
• Hours: 8:00 AM – 4:30 PM

Weeks 2 and 3 – On-the-Job Training

• Location: Assigned worksite (Fairfield or Napa)
• Days: Monday through Friday
• Hours: 8:00 AM – 4:30 PM

Job Summary:

The Behavioral Health Technician (BHT) plays a vital role in maintaining a safe, structured, and supportive residential treatment environment. BHTs provide case management services, enforce program norms, ensure patient safety, support clinical and administrative procedures, and assist patients in navigating their recovery journey. Duties include intake, detox monitoring, medication observation, documentation, transportation, and patient engagement. BHTs are responsible for upholding residential rules, handling emergencies per protocol, and supporting each patient’s treatment plan with professionalism and empathy. BHTs wear scrubs, non-slip closed-toe shoes, and a company badge while on duty.

Essential Functions:

• Conduct intakes, orientations, room assignments, and property searches
• Administer UAs, track results, and document using lab interface systems
• Monitor detox symptoms, complete CIWA assessments, take vitals, and conduct 72-hour checks
• Support medication management (count, document, observe self-administration, and track refills)
• Implement patient policies related to phones, passes, visitors, and grievances
• Facilitate daily routines including groups, walks, meals, chores, and life skills activities
• Provide transportation for appointments, meetings, and transitions of care
• Complete discharge procedures, including documentation and turnover tasks
• Ensure facility cleanliness and conduct room, perimeter, and contraband checks
• Respond to emergencies (e.g., overdose, suicide ideation, violence) using proper protocols
• Practice HIPAA compliance and document in the Electronic Health Record (EHR)
• Utilize motivational interviewing and de-escalation techniques with patients in crisis
• Uphold professional boundaries and ARS ethical standards
• Other duties as assigned

• High school diploma, GED, or higher education
• Valid driver's license and clean driving record.
• Ability to work flexible shifts, including weekends.
• Current CPR/First Aid certification.
• Current negative TB test and physician health clearance.
• Experience working with substance use disorder and co-occurring populations preferred.
• Knowledge of Social Model Recovery, therapeutic communities, and correctional cultures preferred.
• Ability to successfully complete a background check.
• Ability to obtain CDCR clearance preferred.
• Strong communication, interpersonal, and de-escalation skills.
• Ability to maintain professional boundaries, confidentiality, and accurate patient documentation.

Physical Job Requirements

• Ability to lift and carry up to 50 pounds.
• Ability to stand, walk, sit, bend, reach, and move throughout residential facilities during assigned shifts.
• Ability to respond promptly to medical, behavioral, and safety emergencies.
• Ability to perform routine patient monitoring, including taking vital signs and conducting facility checks.
• Ability to operate a motor vehicle for patient transportation.
• Ability to use computers, phones, and standard medical monitoring equipment,

Working Environment

• Work is performed primarily in residential substance use disorder treatment facilities.
• Regular interaction with patients experiencing substance withdrawal, co-occurring mental health conditions, and behavioral challenges.Potential exposure to medical emergencies, aggressive behaviors, and emotionally stressful situations.
• Duties involve both indoor and outdoor activities, including facility inspections, patient supervision, and transportation.
• Work schedules may include evenings, overnight shifts, weekends, and holidays.
• Required to wear scrubs, non-slip closed-toe shoes, and a company-issued identification badge.
• Must follow infection control, workplace safety, confidentiality, and emergency response protocols.