Medical Receptionist in Moline, Illinois at RENALCARE ASSOCIATES S C

We are a growing, fast-paced, physician-led practice and a leader in the care and treatment of kidney disease. We are looking for a full-time Medical Receptionist to join our team.

As one of the first points of contact for our patients, our Medical Receptionists play an important role in creating a welcoming, professional, and positive patient experience. The right candidate will enjoy working with people, thrive in a busy environment, and be able to balance multiple priorities while providing excellent customer service.

Key responsibilities include:

• Greeting patients and assisting with check-in and check-out
• Scheduling and managing patient appointments
• Answering incoming calls, returning patient calls, and accurately documenting messages
• Verifying and updating patient demographic and insurance information
• Monitoring cancellations, no-shows, recall lists, and scheduling changes
• Collecting patient payments and completing related administrative tasks
• Scanning, uploading, and maintaining accurate patient information
• Working closely with clinical staff and providers to support efficient patient and clinic flow

This position requires travel to other clinic locations as needed.

What We Offer

We offer paid time off, medical, dental, vision, life and disability insurance, along with an unparalleled retirement plan.

Salary is commensurate with experience.

Requirements

• High school diploma or equivalent required
• At least one year of medical receptionist experience preferred
• Experience with EPIC and Microsoft Office is a plus
• Strong customer service and communication skills
• Excellent organization and attention to detail
• Ability to multitask and prioritize in a fast-paced environment
• Professional, dependable, and able to work effectively as part of a team
• Ability to travel to other clinic locations as needed

Most importantly, we're looking for someone with a great attitude, strong work ethic, excellent communication skills, and a genuine desire to provide a great experience for our patients.

RenalCare Associates is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.