CIF Rep. in Lawton, Oklahoma at City National Bank & Trust

City National Bank and Trust

Job Description: CIF Level I

Status: Full Time

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Responsibilities: The CIF Level I position is a role within the bank’s back-office operations team and is designed for individuals seeking a long-term career path in banking operations. This role includes account opening, account maintenance, and other regulated banking activities while ensuring accuracy, compliance, and strong attention to detail. Successful candidates will demonstrate reliability, a willingness to learn, and the ability to work consistently in a structured, team-based environment.

PRIMARY ACCOUNTABILITIES:

QUALIFICATIONS:

Minimum Education

• High school diploma or GED required; additional education in accounting, finance or business preferred

Minimum Experience

• Prior banking, accounting, or office operations experience preferred, but not required

Other Skills/Characteristics

• Demonstrates reliability, accountability, and consistent follow through on assigned responsibilities
• Maintains strong attention to detail and accuracy when processing account information and documentation
• Communicates clearly, works effectively in a team environment and professionally with customers, co-workers, and internal team members
• Maintains dependable attendance and consistent work performance
• Strong communication skills and willingness to work in a team environment
• Demonstrates basic computer proficiency with willingness to learn banking platforms
• Maintains confidentiality and professionalism when handling customer and bank information

Physical Requirements

• Constant use of computer screens and ability to operate a computer keyboard and use hands and fingers
• Ability to sit for extended periods
• Frequent typing and repetitive motion, and close vision and ability to adjust focus

Performance Measures

• Completes assigned account opening, maintenance, and support tasks accurately and within established guidelines
• Consistently follows bank policies, procedures, regulatory requirements, and established operational workflows
• Maintains accurate customer and account data with minimal processing errors or required corrections
• Demonstrates dependable attendance, punctuality, and consistent work performance
• Responds to customer and internal requests professionally and within expected service timeframes
• Identifies errors, exceptions, or potential compliance concerns and escalates them appropriately
• Demonstrates measurable progress in learning required banking systems, process, and assigned job functions

Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time.