Manager, Ad Operations in New York at Jobgether
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Job Description
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Manager, Ad Operations based in the United States.
This leadership role is responsible for guiding a team of Ad Operations Specialists supporting campaign execution across programmatic advertising channels. You will oversee campaign setup, trafficking, quality assurance, troubleshooting, pacing, and optimization support while ensuring high operational standards. The position combines hands-on programmatic expertise with people leadership, coaching, and continuous process improvement. You will help transition the team toward a more automated, scalable, and optimization-focused operating model. Working closely with Account Management, Client Partnerships, Product, Engineering, and other teams, you will improve workflows, tooling, and campaign outcomes. This is an opportunity to influence operational strategy while developing talent in a fast-moving digital advertising environment.
- Lead, coach, and develop a team of Ad Operations Specialists, establishing a culture of accountability, curiosity, continuous learning, and high-quality execution.
- Oversee campaign setup, trafficking, QA, troubleshooting, pacing, and delivery across programmatic advertising channels, ensuring campaigns are launched accurately and supported throughout their lifecycle.
- Guide the team’s evolution from manual campaign execution toward a more automated and optimization-focused operating model, identifying opportunities to improve efficiency and scalability.
- Coach specialists on campaign optimization support, including pacing analysis, performance troubleshooting, data interpretation, and the development of actionable recommendations.
- Partner with Account Management, Account Executives, Client Partnerships, Product, Engineering, and related teams to improve operational workflows, handoffs, tooling, and overall campaign performance.
- Identify and implement process improvements through automation, templates, standard operating procedures, and scalable operational practices.
- Monitor team performance, workload, quality, and operational metrics to identify gaps, improve processes, and provide informed recommendations to leadership.
- Bring 6+ years of experience in programmatic advertising, campaign management, ad operations, or a related digital media function, with strong knowledge of the programmatic ecosystem.
- Demonstrate direct people management experience, ideally leading teams responsible for campaign execution, optimization, trading, or technical campaign support.
- Have hands-on experience optimizing or trading programmatic campaigns, including pacing, performance analysis, troubleshooting, and developing recommendations based on campaign data.
- Possess a strong technical understanding of DSP workflows, campaign setup, bidding dynamics, pixels, quality assurance, and programmatic optimization best practices.
- Demonstrate a track record of identifying process improvements and helping implement scalable solutions across teams and operational environments.
- Bring strong curiosity and an interest in automation, systems, operational efficiency, and the continued evolution of programmatic advertising.
- Have excellent communication, collaboration, and leadership skills, with the ability to establish accountability, coach team members, and work effectively with cross-functional stakeholders.
- U.S. base salary range of $136,470–$187,647 USD, with final compensation determined by factors such as experience, technical skills, knowledge, abilities, education, certifications, organizational needs, and budget alignment.
- Additional compensation may include annual bonuses, commissions, equity awards, and a comprehensive benefits package, depending on the role and employment arrangement.
- Retirement/401(k)/pension savings programs, depending on location.
- Paid time off, including birthday time off.
- Access to a comprehensive mental health care program.
- Health benefits from the first day of employment.
- Work-from-home reimbursement and a remote-first working environment.
- Optional WeWork membership for those seeking an alternative workspace.
- Robust training and onboarding, along with support for professional development through conferences, courses, books, and other learning initiatives.
- Access to programmatic courses and certifications supporting continuous learning and career development.
- A supportive parental leave program, alongside a welcoming and collaborative workplace culture and social/team events.
- Benefits and perks may vary depending on the country of employment and nature of engagement.