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What is the role of a Order Service Coordinator at Arizona Appliance and Home?

The Order Service Coordinator position at Arizona Appliance and Home is a Full-time or part-time position opportunity in the relevant field.

Where is this Order Service Coordinator job located?

Phoenix, Arizona, 85034, United States

What type of employment is offered for this Order Service Coordinator role?

Full-time or part-time position

What industry does this Order Service Coordinator position belong to?

This role spans multiple industries.

Order Service Coordinator job near me in Phoenix, Arizona at Arizona Appliance and Home

Job Description

Role purpose: Execute a high volume of standardized builder and multifamily orders accurately and on time, maintaining reliable records and coordinating routine delivery and installation readiness from accepted handoff through operational closeout.

Primary Accountabilities

Own accurate, timely processing of an assigned portfolio of standardized orders and approved changes.
Maintain complete order records and schedule visibility across active units or homes.
Coordinate routine readiness and handoffs among Sales, Purchasing, Warehouse, Dispatch, Installation, and the customer or builder contact.
Resolve routine discrepancies within established procedures and promptly escalate exceptions outside authority.
Provide responsive, accurate status communication and protect commitments made to internal and external partners.

Measures of Success

Order-entry and change accuracy.
Processing timeliness and open-order aging.
Completeness of documentation and schedule updates.
On-time readiness for confirmed delivery and installation dates.
Response and follow-up reliability; avoidable rework or preventable escalations.

Minimum Qualifications

High school diploma or equivalent.
One or more years of customer service, order entry, administrative support, data entry, or related experience preferred.
Ability to manage repetitive, detailed work accurately in a high-volume environment.
Working proficiency with Outlook, Excel, Word, shared files, and the ability to learn company order-management and builder-portal systems.
Ability to read purchase orders, schedules, contracts, and standard builder documentation.

Working Conditions

Office-based work involving frequent use of a computer, phone, electronic records, manuals, and binders; sustained attention to detail; and extended periods of sitting. Reasonable accommodations may be made to enable qualified individuals to perform the essential functions.

What we offer:

🩺 Medical, Dental & Vision Benefits
🎉 Company-Paid Holidays
💰 401(k) Retirement Plan
🛍️ Employee Discounts
🎈 Fun Employee Events & Activities
🤝 Supportive, Team-Focused Culture
🌟 Growth & Development Opportunities
…and more!

Monday to Friday 8-4 or 9-5

Order Service Coordinator in Phoenix, Arizona at Arizona Appliance and Home

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