Resident Care Aide in Rochester, New York at St Johns Health Care Corporation

Job title: Care Partner (RCA)

Mentored by: RN/Case Manager and Administrator

Accountable to: LPN, RN/Case Manager, Administrator, Elders, Families

Position Summary:

To nurture and support the Hawthorne elders by providing excellent quality care in a safe and closely associated family environment. Must be a self-motivated team player that is flexible, creative, energetic and open to learning a new way of enhancing the quality of life for elders. Good verbal and written communication is necessary.

Qualifications & Education Required:

• High school or GED required.
• Minimum of 2 years work experience in home health, long term care, or other medical setting
• Excellent verbal and written communication skills.
• Must be a self-motivated team player that is flexible, creative, energetic and open to learning a new way of enhancing the quality of life for elders.
• Willingness to participate in Care Partner (RCA) onsite training.
• Ability to interact with elders and care for their needs
• Willingness to embrace and exemplify St. John’s Brand Characteristics

Core Organizational Competencies:

• St. John’s Brand Characteristics - Embrace living by being Friendly, Respectful, Responsive, Compassionate, Innovative and Fun towards elders, families and colleagues.
• Teamwork - Actively participates. Assists team members; offers encouragement. Acknowledges/welcomes elders. Keeps team members informed. Recognizes achievements and efforts of others.
• Job Knowledge - Consistently demonstrates working knowledge of all aspects of job. Remains current on job related changes and trends.
• Planning/Organization - Demonstrates initiative; plans appropriately. Uses time, materials, resources effectively. Organizes work to ensure commitment and priorities.
• Productivity - Consistently maintains high activity and efficiently produces acceptable volume of work. Consistently meets deadlines and commitments.
• Quality - Consistently produces accurate, timely work which meets required quality standards. Pays attention to detail. Sets high standards of performance for self and actively seeks continuous improvement. Provides elder-driven care.
• Reliability - Consistently delivers on commitments. Can be counted on to accomplish tasks without follow up. Available when required by elder or team and can be counted on to help or assist when needed. Responds in a timely manner.
• Demeanor (attitude) - Embraces change with optimism. Addresses concerns appropriately. Positively communicates. Good listener. Consistently maintains a positive demeanor.

Position Competencies:

• Display team work and cooperation with fellow RCAs and LPNs to ensure exceptional care for our elders.
• Display excellent verbal and written communication skills.
• Proper use of communication tools (pagers, walkie-talkie) to ensure timely response to elder requests for assistance.
• Proper use of electronic devices for recording activities of daily living.
• Excellent attendance and understanding of the impact of calling off.
• Responsible for maintaining a clean and safe living environment for the elders.
• Interpersonal skills: Display appropriate emotional, physical, and social support to ensure the well-being of elders. Display professionalism with co-workers at all levels.
• Work independently and with minimal supervision.
• Follow departmental policies and procedures.

Position Responsibilities:

• Provide personal care such as dressing, grooming, transfer, assistance with ambulation, toileting to assist elder to maintain good personal hygiene in accordance with the Individual Service Plans (ISP’s).
• As necessary, assist elders with positioning and transporting in and out of chairs, beds, showers, cars, buses, etc. Will also include transporting to other areas of the community.
• Look for daily opportunities to establish meaningful relationships with the elders by valuing and encouraging individuality.
• Report any observations or changes in residents’ behavior, activity or physical appearance, mental status changes or concerns to LPN, RN/Case Manager or Administrator.
• Encourage independence of elders with decision making.
• Encourage elders to participate in Social Recreation programs and activities.
• Provide redirection to confused or distressed residents with patience.
• Assist in maintaining clean common spaces and laundry rooms. Assist with resident room cleaning as directed by Administrator, RN Case Manager or LPN.
• Attend department meetings as scheduled. Attend quarterly organization wide meetings.
• Complete monthly training, annual mandatory in-service training, bi-annual First aid and CPR training. Participation in additional corporate sponsored training programs is encouraged.
• Communicate appropriately with co-workers at all levels to meet the needs of the elders.
• Maintain a safe, hazard free environment by observing and monitoring the community and reporting unsafe conditions to the RN/Case Manager or Administrator.
• Follow procedures for documentation.
• Ability to work with individual residents or groups in special activity programs.
• Respond to common inquiries from residents, resident’s families, regulatory agencies, and the public. When unsure of the answer, escalate the inquiry to RN Case Manager or Administrator.
• Maintain a high level of confidentiality with staff and peers. Follow HIPAA guidelines.
• Ability to remain calm, reassuring, and effective in an atmosphere that often times is chaotic.
• Follow established protocol for accidents and incidents.
• Complete additional tasks as requested by Administrator, RN/Case Manager, Project Coordinator or LPN.
• Responsible for following infection control guidelines.
• Attend and participate in disaster preparedness training and drills.
• Assist residents during meals with direction, cueing and assistive devices.
• Monitor elders during meals and track meals on the roster.
• Provide assistance to elders with medical equipment.
• May be required to do other duties as necessary.

Physical Requirements:

• Standing, walking, sitting, climbing stairs, lifting 50 pounds or more, and ability to assist elders with transferring and all ADL’s.

Exposure to Conditions:

• May be exposed to infectious conditions.