Client Services/ Admin. Support in Shoreline, Washington at KALEIDOSCOPE LANDSCAPE INC

Job Title Client Services/ Admin. Support

Job Description

Kaleidoscope Landscape, Inc. has been a cornerstone of professional landscape services in the greater Seattle area for over 40 years. We’re proud to be a distinguished name in fine garden, offering top-notch services to homes and estates.

But we’re more than just a landscaping company—we’re a team, a community, and a place to build a meaningful career in horticulture.

Kaleidoscope is looking to hire an Client Services/ Admin. Support who will be responsible for a range of business operations including customer service, general office tasks, answering phones, data entry, providing support to the Business, Account Managers, Operation Managers, payroll HR etc.

JOB DUTIES AND RESPONSIBILTIES

• Serve as the primary point of contact, handling customer inquiries via, phone and ensuring exceptional customer service.
• Coordinate and schedule quotes for account managers.
• Keep clients informed of scheduled work and any updates.
• Prepare month-end reports, including attendance tracking, source tracking, contact cards and incentives.
• Perform any tasks to assist in keeping a clean, safe, and efficient working environment.
• Assist Finance Manager with payroll, deposits and posting checks.
• Assist HR with reference checks, onboarding and insurance paperwork processing.
• Send out for end-of-day report.
• Close office and ensure all necessary end-of-day procedures are completed before leaving.
• Other duties as assigned by manager.

QUALIFICATIONS

• High School diploma or equivalent.
• 3-5 years of experience in similar administrative roles.
• Excellent customer service skills in phone, email and in person.
• Experience with graphics software
• Ability to read, write, speak, and comprehend English to communicate effectively.
• Excellent organizational, multitasking, and critical thinking skills.
• Proficient computer skills and ability to quickly learn innovative technology.
• Elevated level of integrity and ethical behavior.

PHYSICAL REQUIREMENTS

• Able to sit for an extended period, stand, and reach.
• Able to lift, carry, push 10-20 lbs.

WORKING ENVIROMENT & HOURS

• Quiet to moderate noise levels, with indoor climate-controlled conditions.

• Monday – Friday 10:30 am – 7:00 pm (hours may change depending on business need).

BENEFITS

Health insurance.

Vision insurance.

Dental insurance.

401K and matching.

Financial support for approved classes, certifications, and industry events.