Director of Retail & Commercial Banking in Vandalia, Illinois at The FNB Community Bank
NewSalary: $90000 - $120000Job Function: Admin/Clerical/Secretarial
The FNB Community Bank
Vandalia, Illinois, 62471, United States
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Job Description
The FNB Community Bank is locally owned in Bond, Fayette, and Marion Counties. Established in 1865, we currently have 7 locations in the following communities: Vandalia, Patoka, Ramsey, Greenville, & Mulberry Grove. We have a Director of Retail and Commercial Banking position available at our main office in Vandalia. SUMMARY/OBJECTIVEThe Director of Retail and Commercial Banking will provide leadership to our retail and commercial banking teams and will be responsible for superior customer experience as well as promoting a service culture through coaching, guidance, and staff motivation for each of our retail and commercial banking locations. Achieves individual and banking center goals through new business development, referral retention, and expansion of account relationships. In collaboration with the COO and senior management, this individual would share in meeting banking center profitability targets.
ESSENTIAL FUNCTIONS Responsible for the management of the banking center teams including service, sales, and operationsService
SalesESSENTIAL FUNCTIONS Responsible for the management of the banking center teams including service, sales, and operationsService
- Ensures training and development of retail and commercial banking staff occurs on bank values, operational processes, policies, and proceduresCreates a positive working environment that facilitates exceptional service, expanding profitable customer relationships and employee engagementSupport an environment that promotes providing a level of care that makes customers feel welcomed, significant, and engagedEngages banking center team to take ownership of achieving personal and banking goalsManages difficult or emotional customers
- Leads all aspects of retail sales and service within the banking centersAccountable for the attainment of banking center sales, service, and financial goalsReview products/services for relevancy, cost and pricingReview new products/services for suitability with customer needs or desiresFacilitate regular team meetings focused on sales, service, and product trainingPerform regular coaching sessions in sales, referrals, customer service, and teamworkProvide reward and recognition as appropriate
- Maintains security procedures to protect the team and banking centers against robbery and other criminal actsEnsures audit controls are followed to protect the bank from unnecessary risk and exposureSupport compliance with regulatory laws and guidelines such as OFAC, Bank Secrecy Act/Anti-Money Laundering Act, USA Patriot Act, Regulation CC and Regulation EServes as a communication link between all departments and Leadership to ensure the Banking Center Teams are informed and understand directives, bank financial performance, initiatives, and other pertinent information
- Educates banking center teams about products and services offered through other lines of businessFocus on enhancing customer relationships through referralsCollaborates with other internal business partners to provide comprehensive solutions to customer’s financial needsMaintains a consistent calling effort, achieving established goals for quantity and quality of callsParticipates in community organizations and activities to enhance the bank’s image and develop additional business and referral sources
- Supervises the accumulation of accurate reporting of financial, performance, and regulatory data, ensuring timely deliveryAssist the CFO in establishing and maintaining proper expense controls to stay within budget and explain any significant variancesConducts annual employee performance reviews creating accountability through performance measurement against objectives, using the review process to build motivation and commitmentPrioritizes and plans work activities for self and banking centersAdheres to all department and company policies and procedures and follows applicable banking regulations
- Performs additional duties as assigned or required
BENEFITS
- Competitive salary Comprehensive health, disability, and life insurance401(k) retirement plan with employer matchPaid time off and holidaysPaid parental leaveProfessional membership opportunities
WORK REQUIREMENTS
- Courtesy, tact, and diplomacy are essential elements of the job. Work may involve motivating, influencing, or training others. Excellent leadership, analytical, and strategic thinking skills are a must. Creativity, innovation, and being open to new and better ways of doing things is essential. Strong verbal and written communication skills. Personal Computer proficiency - including Microsoft and Windows applications. Must be proficient in Microsoft Word, Excel, PowerPoint, and Outlook.
- Language Skills:
- Ability to read, analyze, and interpret business and professional documents.
- Proficient in writing reports, business correspondence, and procedure manuals.
- Capable of effectively presenting information to various stakeholders.
- Work with mathematical concepts such as probability, statistical inference, and geometry.
- Apply mathematical concepts to practical situations using fractions, percentages, ratios, and proportions.
- Solve practical problems with limited standardization.
- Interpret various forms of instructions, whether written, oral, or diagrammatic.
- Operate office equipment including telephones, copiers, fax machines, PCs, and printers.
- Advanced proficiency in computer applications is required.
REQUIRED EDUCATION AND EXPERIENCE
- Bachelor’s degree in business, finance, or related fieldMinimum of 8-10 years of banking experience5-10 years of leadership experience
At FNB Community Bank, your base salary is just one part of our Total Rewards program. Compensation is based on various factors, including education, skills, internal equity, and experience. Benefits for this role encompass comprehensive healthcare, well-being programs, paid leave, sick time, and vacation time. Additional rewards include access to our Employee Assistance Program, YMCA discount, fitness membership subsidy, and a 401(k) plan with company match. Eligibility requirements apply to all benefits. The FNB Community Bank is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable federal, state, or local law. Qualified applicants will receive consideration for employment based on merit, qualifications, and business needs.
THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT
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Job Location
Vandalia, Illinois, 62471, United States
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